Mental Health Patient Experience Volunteer

4 months ago

London, United Kingdom YVHSC Full time

**Mental Health Patient Experience Volunteer**
- **This is an Unpaid Role**_

**About the Role**

We are running patient experience forums within inpatient mental health units in partnership with West London NHS Trust. This involves visiting each service twice a month to run a discussion forum where inpatients can express their experiences of mental health care. This work is vital to hearing the voices of mental health inpatients and improving the services and the quality of care that mental health inpatients receive.

You would be responsible for
- Leading or assisting with the patient experience forums
- collecting the experiences of mental health inpatients.
- inputting the experiences into our feedback center

The time commitment for this role is 4-12 hours per month.

**Full training will be provided**

**About You**

We are looking for people who are
- Compassionate
- Empathetic
- Want to improve mental health services
- Can commit to the project for 12 months

**About YVHSC**

Your Voice in Health and Social Care (YVHSC) is an independent organisation that gives people a voice to improve and shape services and help them get the best out of health and social care provision.

**Benefits of volunteering with YVHSC**

**MAKE A DIFFERNCE TO YOUR COMMUNITY**: Play an important role in improving how people experience care.

**IMPROVE JOB PROSPECTS/GAIN VALUABLE SKILLS**: Participants will have access to all YVHSC’s training resources and be a part of a network of over 500 volunteers.

**MEET NEW PEOPLE**: This is a social role which can help provide you with a sense of community, meet new friends and strengthen your social skills.

**Job Types**: Part-time, Volunteer

Schedule:

- Day shift
- No weekends

**Experience**:

- of using mental health services: 1 year (preferred)

Work Location: In person

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