Waking Night Mental Health Support Worker

4 weeks ago


Hackney, United Kingdom Look Ahead Housing and Care Full time

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004696
- Date posted
- 22/05/2023
- Application closing date
- 19/06/2023
- Location
- Hackney
- Salary
- £24,856.00
- Package
- 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time, Permanent
- **Waking night mental health support worker x2**:

Job description
- We’re looking for a kind, compassionate and resilient
**Waking Night Mental Health Support Worker** to join our
**Mental Health** service in
**Hackney**.
- **£24,856.00** per annum, working
**40**
**hours per week**.
_Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression._
Want to feel like you’re part of one team? You’ll feel at home here.
- Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

- Specific details about the service and team. If individual care role - details about the person.

- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
- **What you’ll do**:

Felstead street is a CQC registered care home that provide care and support for 24 adults with high level mental health needs but also with complex physical health needs.
- The service is commissioned by East London NHS Foundation Trust and London Borough of Hackney to provide the person-centred care and support to both male and female residents with heavy focus on their choice and independence.

- The home is a purpose build to accommodate the various needs of residents as well as to promote the harmony in shared living environment. It is built on 2 floors with a large back garden and small courtyard.
- As a Waking Night Mental Health Support Worker, you will play an integral role as a part of the team by offering the continuity of care and support in every aspect of their needs in line with individual support and risk management plans, such as medication administration, emotional support and regular welfare check, personal care and so on.
- You will be responsible for maintaining the security and H&S throughout the night with your colleague so that the safe living environment can be maintained at the vulnerable time of the day.

- You will have infection control duty as well as domestic task duties.
- Case work management is not included however you will be required to play the vital role in monitoring the residents mental and physical wellbeing during the shift and communicating the outcome to the day shift and management.
Buildng supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a safe, healthy and hygienic living / shared environment.
- Providing emotional support and assistance to customers overnight who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this during the night.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community.
- Managing the petty cash during the shift.
- Continuing the infection control duties at night.
- Maintaining fire safety and H&S at night, and managing the arising issues in line with the local protocol and Look Ahead policies and procedure.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Adhere to Look Ahead’s Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Taking on shift leading responsibilities by coordinating and leading shifts and be responsible for ensuring effective handovers are completed.
- Undertake any additional task or responsibility in consistent with the grade and nature of the post as delegated by the team leader or contract manager.
- Utilising IT and carry out admin tasks as scheduled / delegated.

**About you**:

- Enjoys social interaction and the



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