Customer Service Advisor

1 month ago


High Wycombe, United Kingdom FHA Security Full time

Job Overview:
**Responsibilities**:

- Provide information about our products and services.
- Contact customers to book service and installation visits.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with managers and field team of engineers.

**Experience**:

- Previous experience in customer service and telesales.
- Proficiency in working with computers, CRM softwares and good typing skills.
- Strong communication skills with the ability to listen actively and respond effectively.
- Ability to analyze customer needs and recommend suitable solutions.

This position offers a competitive salary, benefits package, and full flexibility to work from home with occasional meetings with the team.

If you are a dedicated individual with a passion for delivering exceptional customer service in the security industry, we encourage you to apply.

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 03/05/2024
Reference ID: CS
Expected start date: 15/05/2024



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