Customer Service Advisor
1 month ago
Job Overview:
**Responsibilities**:
- Provide information about our products and services.
- Contact customers to book service and installation visits.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with managers and field team of engineers.
**Experience**:
- Previous experience in customer service and telesales.
- Proficiency in working with computers, CRM softwares and good typing skills.
- Strong communication skills with the ability to listen actively and respond effectively.
- Ability to analyze customer needs and recommend suitable solutions.
This position offers a competitive salary, benefits package, and full flexibility to work from home with occasional meetings with the team.
If you are a dedicated individual with a passion for delivering exceptional customer service in the security industry, we encourage you to apply.
Pay: £23,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 03/05/2024
Reference ID: CS
Expected start date: 15/05/2024
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