Domiciliary Home Care Co-ordinator

2 weeks ago

Bournemouth, United Kingdom Abacus Care Solutions LTD Full time

_**"Abacus Care Solutions LTD is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK."**_

Abacus Care Solutions is Domiciliary Care Agency based in Bournemouth and works with BCP Council and Dorset Council

**Key Responsibilities**:

- Working alongside our Manager and Director
- To represent the company in a professional manner on the telephone, face to face or in written communication.
- To liaise and maintain positive working relationships with clients and care staff, (this will include regular care reviews, staff spot checks and supervisions).
- To assist and formulate new packages of care.
- To coordinate the team of care workers by updating and managing their daily work schedules.
- Providing written reports of all complaints, accidents, and incidents following company policies
- Liaising with GP practices, district nurses, social workers, and other professionals to ensure a high standard of care
- To ensure that all visits are covered.
- To manage all out of hours emergency calls from our clients and staff when on call.
- Processing of recruitment including adverts, offers, referencing, etc
- To maintain accurate and timely records.
- A minimum of 12 months experience in staff management / team leading, preferably within the health and social care sector.
- Excellent verbal and written communication skills.
- Great organisational skills with ability to prioritise workload.
- Ability to change and adapt, respond to changing circumstances.
- Ability to solve problems under pressure.
- Ability to display empathy and understanding.
- Full, clean driving license and access to a vehicle with business insurance.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Sick pay

Day range:

- Monday to Friday

Physical setting:

- Homecare

Shift:

- 8 hour shift
- Day shift

**Experience**:

- Domiciliary Care: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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