Graduate Case Administrator
4 days ago
**Please note you must be able to travel to Chester for this role and be available for the duration of the project.**
One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunities for Graduate Case Administrators to work within the financial services industry for an important client on theChester business park.
This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has recently left college with relevant customer service skills to undertake a challenging role in a rewarding industry.
The rate on offer is £115 per day (circa £27,000 per annum) on an initial 3-month contract.
You would be required to work Monday to Friday 09:00 - 17:30, although some flexibility will be required to accommodate the project workload.
**As a Graduate Case Administrator, you will**:
- Check and complete complaint cases using the available evidence and data
- Update and capture relevant data to the CRM system
- Providing accurate advice and support to customers in a timely and professional manner
- Follow company processes and procedures relating to Data Protection
- Adhere to Financial Services Authority guidelines at all times
**To be considered for the role of Graduate Case Administrator you will possess the following attributes and abilities**:
- Degree from a UK University or A-level/HND equivalent
- Previous office experience would be advantageous
- Excellent communication skills, to include fluent English both written and verbal.
- Numerate, analytical with excellent IT systems orientation.
- Strong ability with Word and Excel
- Extremely professional, well-presented, and motivated with a strong work ethic.
- Flexible and dedicated with the desire to succeed at all costs
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