Administrator

2 weeks ago


Inverness, United Kingdom Southside Road Surgery Full time

WE ARE

We are a friendly busy general practitioner Surgery, based within purpose built premises within the city of Inverness. Due to expansion, we have another new post for a full-time Administrator to join our team. The post is for 37 hours per week spread over 5 days, Monday-Friday, when the Surgery is open. Flexibility in the pattern of working is essential

THE ROLE

Must have Office/Reception experience

We want someone who can deliver great service to both our patients and our existing team by offering timely, efficient, knowledgeable and helpful assistance.

THE QUALITIES WE ARE LOOKING FOR

If you are able to perform the following, then you have come to the right place
- Ability to work shifts on weekdays any time between 0745 and 1800hrs (no weekends)
- Can adapt to new systems and procedures
- Can change workload to match changing priorities
- Input and access data in various computer systems
- Understand patient enquiries and provide clear, concise responses
- Able to communicate with patients and staff at all levels
- Work as a team with other Administrators
- Focus attention on details
- Maintain confidentiality at all times
- Being able to multitask

BACKGROUND MUST HAVES
- Nat5 English and maths or equivalent qualifications
- Proficient computer knowledge
- Excellent communication skills
- Experience of dealing with the public
- An eye for detail

**BENEFITS**:

- 38 days annual leave a year, including public holidays (rising to 40 days after 2 years’ service)
- Additional birthday day leave
- Competitive salary
- Rota 3 weeks in advance
- Blue Light Card membership
- Pension
- Uniform provided
- Free onsite staff car park
- Covered secure staff bike shelter
- Located on main bus route

Job responsibilities:

- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Signpost patients to the correct service.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.
- Process all Did Not Attend (DNA) letters in accordance with current policy.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits on to the computer, ensuring to carefully record all relevant details and referring to duty doctor where necessary.
- Action repeat and acute prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually.
- Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
- Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required, including read coding
- Provide clerical assistance as required, including word/data processing, filing, photocopy, scanning etc.
- Patient notes and correspondence:

- Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
- Ensure correspondence, reports, results etc. are filed/scanned promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- Premises - in accordance with procedures:

- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients in accordance with Practice protocols.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Ensure that all new and temporary patients are registered onto the computer system promptly and accurately
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Informal enquiries welcomed. Please contact Gillian Forbes, Business Administrator, on 01463 710222.

The listing will be closed as soon as sufficient applicants have been received.

**Salary**: £11.26 per hour

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Work Location: In person


  • Administrator

    3 weeks ago


    Inverness, United Kingdom Castle View Personnel Full time

    Our client is looking to appoint an Administrator on a full time basis to join their office in Inverness. The pattern of working hours is Monday - Friday and hybrid working is available, (approx. 3 days office based and 2 home based per week). This is a varied and interesting role within a supportive team environment and duties include: - Providing...

  • Administrator

    4 weeks ago


    Inverness, United Kingdom Castle View Personnel Full time

    Our client is looking to appoint an Administrator on a temporary basis. This is a full time role, Monday - Friday 9am - 5pm and involves providing a range of administrative support within a busy department. Applicants must have strong administrative skills and a willingness to undertake a varied workload, duties include: - Providing all round...

  • Administrator

    3 weeks ago


    Inverness, United Kingdom Akva Group Scotland Ltd Full time

    AKVA group, a leading global aquaculture service company, are recruiting! An opportunity has arisen for an enthusiastic **Administrator **to join our team. The role will be based within our Seabased business area. The role will cover any administrative duties required within the department, but typical main key duties are listed below: - Validation and...

  • Administrator

    2 weeks ago


    Inverness, United Kingdom C & P Recruitment Full time

    **Responsibilities**: - **Administrative Support**: Provide administrative assistance, including scheduling meetings, handling phone calls, and managing correspondence. Audio typing reports. - **Reception**: Meet and greet customers and clients - **Documentation**: Maintain accurate records and documentation, both physical and digital, ensuring easy...

  • Administrator

    3 weeks ago


    Inverness, United Kingdom Castle View Personnel Full time

    Our client is looking to appoint an experienced Administrator on a full time, permanent basis in Inverness. **Summary**: The purpose of the role is to provide effective administrative and secretarial support to the team including diary management, dealing with enquiries and correspondence. This is a varied role and specific duties include: **Duties...

  • Administrator

    1 month ago


    Inverness, United Kingdom Castle View Personnel Full time

    Title: AdministratorType: Temporary (2-3 months)Hours: Full Time (Monday Friday)Location: InvernessStarting Salary: £13.06 per hourDetails:Our client is looking to appoint an experienced Administrator on a temporary basis for an initial period of 2-3 months with the potential for longer term employment. The purpose of the role is to provide varied...

  • Administrator

    4 weeks ago


    Inverness, United Kingdom Castle View Personnel Full time

    Title: AdministratorType: Temporary (2-3 months)Hours: Full Time (Monday Friday)Location: InvernessStarting Salary: £13.06 per hourDetails:Our client is looking to appoint an experienced Administrator on a temporary basis for an initial period of 2-3 months with the potential for longer term employment. The purpose of the role is to provide varied...

  • Administrator

    1 month ago


    Inverness, United Kingdom Castle View Personnel Full time

    Title: AdministratorType: Temporary (2-3 months)Hours: Full Time (Monday Friday)Location: InvernessStarting Salary: £13.06 per hourDetails:Our client is looking to appoint an experienced Administrator on a temporary basis for an initial period of 2-3 months with the potential for longer term employment. The purpose of the role is to provide varied...

  • Administrator

    4 weeks ago


    Inverness, United Kingdom Castle View Personnel Full time

    Title: AdministratorType: Temporary (2-3 months)Hours: Full Time (Monday Friday)Location: InvernessStarting Salary: £13.06 per hourDetails:Our client is looking to appoint an experienced Administrator on a temporary basis for an initial period of 2-3 months with the potential for longer term employment. The purpose of the role is to provide varied...

  • Administrator

    2 weeks ago


    Inverness, Highland, United Kingdom Search Full time

    Search Consultancy are currently working in partnership with a local company, based in Inverness. This role will be initially a 3 month temp position, there is potential for the role to be extended beyond this.The successful candidate will be responsible for providing a high standard of customer service, customers and colleagues as well as maintaining the...

  • Administrator

    4 weeks ago


    Inverness, United Kingdom search Remote Work Freelance Full time

    Search Consultancy are currently working in partnership with a local compnay, based in Inverness. This role will be initially a 3 month temp position, there is potential for the role to be extended beyond this.The successful candidate will be responsible for providing a high standard of customer service, customers and colleagues as well as maintaining the...

  • Administrator

    1 month ago


    Inverness, United Kingdom search Remote Work Freelance Full time

    Search Consultancy are currently working in partnership with a local compnay, based in Inverness. This role will be initially a 3 month temp position, there is potential for the role to be extended beyond this.The successful candidate will be responsible for providing a high standard of customer service, customers and colleagues as well as maintaining the...

  • Administrator

    3 weeks ago


    Inverness, United Kingdom Search Full time

    Search Consultancy are currently working in partnership with a local company, based in Inverness. This role will be initially a 3 month temp position, there is potential for the role to be extended beyond this.The successful candidate will be responsible for providing a high standard of customer service, customers and colleagues as well as maintaining the...

  • Administrator

    2 months ago


    Inverness, United Kingdom Castle View Personnel Full time

    Our client is looking to appoint an Administrator initially on a temporary basis for approx 1-2 months. This is a full time role, Monday - Friday and duties include: - Dealing with a range of enquiries, taking messages and delegating calls. - Logging accurate information and prioritising workload. - Data entry. - Taking and recording accurate information. -...

  • Administrator

    4 weeks ago


    Inverness, United Kingdom Castle View Personnel Full time

    Our client is looking to appoint an Administrator initially on a temporary basis for approx 1-2 months. This is a full time role, Monday - Friday and duties include: - Dealing with a range of enquiries, taking messages and delegating calls. - Logging accurate information and prioritising workload. - Data entry. - Taking and recording accurate information. -...

  • Administrator

    3 weeks ago


    Inverness, United Kingdom Bannatyne Full time

    **Administrator**: Location Inverness Department: Memberships / Sales Job type: Permanent **Salary**: £12.00 Job ref: 035099 Published: about 6 hours ago Job Title : Administrator Hours : 10 hours per week Rate of Pay : £12.00 per hour Location : Inverness About the Role Applications are invited for an experienced Administrator to support the...

  • Administrator

    1 month ago


    Inverness, United Kingdom Bannatyne Full time

    Job Title : Administrator Hours : 10 hours per week Rate of Pay : £ per hour Location : Inverness About the Role Applications are invited for an experienced Administrator to support the General Manager at one of our prestigious health clubs with its state of the art gym environment. An understanding of purchase ledger systems and member databases...

  • Administrator

    4 weeks ago


    Inverness, United Kingdom Bannatyne Full time

    Job Title : Administrator Hours : 10 hours per week Rate of Pay : £ per hour Location : Inverness About the Role Applications are invited for an experienced Administrator to support the General Manager at one of our prestigious health clubs with its state of the art gym environment. An understanding of purchase ledger systems and member databases...

  • Administrator

    4 weeks ago


    Inverness, United Kingdom Southside Road Surgery Full time

    ** DO NOT APPLY VIA INDEED** **Who We Are**: We are a friendly and busy General Practice Surgery, based within purpose built premises in the city of Inverness. We have an exciting opportunity for either a full-time or part-time Administrator to join our team **The Role**: We are looking for someone who can deliver great customer service to our patients and...

  • Administrator

    3 weeks ago


    Inverness, United Kingdom Bannatyne Full time

    **Administrator**: Location Inverness Department: Management & Department Heads Job type: Permanent **Salary**: £11.12 Job ref: 007963 Published: about 2 hours ago About the Role This role is 10 hours per week based in our Inverness club. Applications are invited for an experienced Administrator to support the General Manager at one of our...