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Administrator
3 months ago
**Job Title **Administrator - Service and Hire
**Hours **40 hours
**Location **Dunvegan Road, Portree
**JOB** **OVERVIEW**
**KEY** **RESPONSIBILITIES**
- Full administrative support to the Servicing and Hire department including sales administration and parts ordering. Process purchase orders, sales orders and invoices.
- Serve customers and deal with enquiries in an efficient and timely manner.
- Keeping customers up to date with the progress and status of their repair.
- Advise customers promptly of any charges incurred to hire equipment and notify the workshop to complete the repair and charge accordingly.
- Arrange the despatch of hire equipment.
- Ensure products are priced and displayed neatly in the appropriate location.
- Undertake in depth data input/retrieval and run straightforward or routine reports to support the department.
- Responsibility for reconciling cash receipts e.g. reconcile till floats.
- Assist with the monitoring of the department’s financial system.
- Register, process and maintain departmental warranty claims systems.
- Book in, create, maintain and compete workshop/hire jobs through to final competition.
- Assist with monthly branch reports.
**SKILLS & EXPERIENCE**
- Previous accounting experience is an advantage.
- Sound organizational and administrative skills, including managing time effectively.
- Provide excellent customer service.
- The ability to deal confidently with people with clear and effective communication skills both verbally and written.
- Good numeracy skills.
- IT literacy and experience of Microsoft packages with the confidence to learn new systems.
- Attention to detail.
- Proactive, enthusiastic & self-motivated.
- Ability to multitask and prioritise.
- Can work alone under own initiative and within a team.
- Responsible and reliable with a flexible attitude.
- Ability to respond positively to new challenges and change.
**BENEFITS**
- Accredited Living Wage Employer
- Pension scheme
- Death in Service Scheme
- Employee discount
- Discretionary annual bonus, based on company performance
- Extra holidays after one year
**Salary**: £23,712.00 per year
Schedule:
- Monday to Friday
Work Location: In person