Solutions Lead

2 weeks ago


Remote, United Kingdom Serco Plc Full time

**Job title**:Solutions Lead**

**Permanent role**

**Location: Homes based with Travel Across the UK**

**Salary: £70,000-£75,000 plus company car**

Here at Serco we have a fantastic position for an experienced Solutions lead to create solutions/propositions within the employability and skills space for target opportunities whether as part of or in advance of a tender.

**What you’ll need to do the role**:
Accountable for the end to end solution including Business, Operations, Technology, Commercial and Stakeholder work streams. Working closely with the Bid Lead to own the development of the solution for each bid or project - managing the delivery of the solution.

**Main Accountabilities**:

- Owns, manages and leads the solution and solution team to develop an end to end solution which is in line with the agreed strategy; meets the customer’s business objectives/requirements and achieves the required affordability target
- Develop the overall vision and high level design for the project / programme and ensure this is effectively communicated to the various stakeholders.
- Understands what the programme will deliver from a business and benefits perspective and to redevelop areas where this is not congruent with the evolving solution.
- Design solutions which offer lean and effective processes
- Work closely with technical leads to ensure development of appropriate systems/ICT for the solution
- Ensure a full understanding of the pricing approach, working with the finance and commercial leads
- Re-utilise existing Serco capabilities wherever appropriate
- Review current services, synergies with other Serco contracts, identify improvements, research trends, adopt good practice and assessing costs, etc.
- Understand and support the Serco business lifecycle and bid process
- Ensures that the proposed solutions are aligned with Serco policies, standards and guidelines and have achieved delivery and technical assurance prior to submission to the customer
- To create bid narrative and act as final editor on all written material that forms part of the solution response

**Why Serco**
- Meaningful and vital work:_ Working within Employment, Skills & Enterprise at Serco means that you’ll play a critical role in ensuring that customers continue to receive the support that they need to get into employment.
- A world of opportunity:_ It takes a diverse team to support our Citizen Services contracts and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
- Great people_: You will find yourself interacting with staff, customers and of course your supportive team. You will be a significant part of the Employment, Skills and Enterprise contract and will be making a huge positive difference to our customer’s lives.

**What we offer**
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- A safe and supportive culture
- Interesting and enjoyable work
- A company passionate about diversity and inclusion
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities

**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.


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