Sales Consultants

7 months ago

Glasgow, United Kingdom Laings Full time

**Experience the difference with Laings, our brand is synonymous with exquisite craftsmanship, quality and innovation. Our growth-orientated business has undertaken extensive investment creating new elegantly designed, immersive Showrooms across the UK, spectacularly showcasing our carefully considered curated fine jewellery and luxury timepiece collections. All made possible by the memorable experiences created, bespoke consultations conveyed, and exceptional customer service provided by every valued Laings colleague.**

**We are elated to be inviting passionate Sales Consultants to embark on an adventure by joining our growing team of experts as we take the next step in our journey. Be a part of the opening of our extraordinary new destination Showroom, perfectly positioned in the City Centre of Glasgow on the style mile.**
- **About You**:_

Delivering unparalleled customer service journeys should come naturally, along with your enthusiasm to learn and build on your luxury product knowledge. Your warm and engaging manner will be highly valued as you collaborate with your team colleagues to create unforgettable in-store experiences. We will consistently look to develop and support you to achieve success. If you thrive in sales and customer facing environments, share our passion for excellence, we are proud to offer you an ideal career pathway.
- Our Glasgow Showroom, luxury Sales Consultants assist 5 days out of 7, 37.5 hours per week._
- **What awaits you?**_
- Engage with our esteemed customers, providing them with the knowledge they need to choose pieces from our collection and enable them to make an informed purchase, while looking after their best interest.
- Strive to ensure our customers receive the highest level of customer service satisfaction.
- Develop in-depth knowledge of our products, the brand and convey this with pride and enthusiasm.
- Attract new customers by responding to inbound lead enquiries, to qualify the jewellery needs of prospective customers.
- Aim to achieve team sales targets in line with store figures, being ever mindful of personal objectives.
- Communicate to a high standard with colleagues and share any insights or feedback from the sales process.
- Maintain excellent presentation of our collections and showroom.
- Follow up with customers following their purchase for after-care queries or concerns.
- Ensure personal responsibility for stock handling and product counts.
- **Attributes and Experience**_
- A positive nature and passion for fine jewellery and luxury watches.
- Entrepreneurial spirit with a drive to create business opportunities.
- An ability to quickly build trust and rapport with clients and our Laings team colleagues.
- A strong customer focus and attention to detail.
- Ability to maintain excellent standards of personal presentation and in-store behaviour appropriate to our Laings way of working values.
- Able to work effectively both as part of a team and by using your own initiative.
- **Why join us at Laings?**_

We offer you an attractive package commensurate with experience, competitive salary and team commission structure. From unrivalled employee discounts and service recognition awards, Laings has built our approach to benefits around the requirements of our colleagues. Our benefits have been created to ensure happiness and wellbeing across each person’s professional and personal life. We offer flexible benefits, where you can choose to match your individual needs through our bespoke benefits platform.
- Laings are committed to fostering diversity, inclusion, equity and wellbeing. While our journey is ongoing, our shared commitment is to our culture of belonging and to the equality of opportunity, we follow practices which are free from discrimination. Please inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process. _

**Join us and shine as we go forward, committed to staying at the forefront of the industry with a passion in providing personalised in-store and aftersales experiences for our customers, delivering impeccable service that is paired with exceptional product knowledge.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Store discount

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: In person

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