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Customer Service Coordinator

2 months ago

Gloucester, United Kingdom Omega Resource Group Full time

Location
Gloucester- Job-type
Permanent- Salary
£24k - 30k per year- Contact
- Anna Hinton
- Call
- Anna
Reference
- 101325

Customer Service Coordinator

Gloucester

Permanent

£24,000 - £30,000

Main Duties - Customer Service Coordinator
- Processing quotations and orders within agreed time frames.
- Resolving queries and providing updates on order progress.
- Expedite overdue orders when required.
- Ensuring that export paperwork is correct, prior to dispatch.
- Contacting customers regarding overdue accounts.
- Updating customers with changes in pricing.
- Liaising with internal departments to monitor order progress.
- A background within a similar role, ideally gained in a manufacturing or engineering or equivalent environment.
- Excellent communication skills, with a customer focused approach.
- Highly organised with the ability to prioritise.
- Proficient with Microsoft Office and ERP systems.
- Strong attention to detail.

If you are currently a Customer Service Executive, Sales Administrator, Engineering Administrator, Manufacturing Administrator, Account Manager you may also be suitable for this role.

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.