Receptionist/administrator Wa2

4 days ago


Warrington, United Kingdom PMA Full time

Receptionist/Administrator

1 Part Time role - 16 hours pw

**_2 options for hours: _**

Option 1: 4 days a week: 4hrs per day, over 4 days

Option 2: 3 days a week: 6 hrs per day over 2 days, 4 hrs for 1 day

Warrington WA2

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Process repeat prescriptions, ensuring they are processed accurately and efficiently.
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Read code data on SystmOne
- Photocopy documentation as required
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Input data into the patient’s healthcare records as necessary
- Manage all queries as necessary in an efficient manner
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Complete opening and closing procedures in accordance with duty rota
- Support all clinical staff with general tasks as requested

Full Job Specification on Request

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: £9.50 per hour

Schedule:

- Monday to Friday

Reference ID: PMA40


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