Housing Support Officer

3 weeks ago


Widnes, United Kingdom My Space Housing Solutions Full time

**‘Supporting Independence, Inspiring Growth’.**

Do you have a ‘can do’ attitude and approach? We are looking for a Housing Support Officer who can commit to working in a way which demonstrates; **Respect, Teamwork, Empathy and Integrity**.

My Space Housing Solutions provides Exempt Accommodation to some of the most vulnerable people in society, supporting and enabling them to live independently.

We put people at the heart of everything we do, and are unique in that we provide housing when all other opportunities have been exhausted. We lead the way in improving lives, creating opportunities and supporting people to achieve great things

Our approach means vulnerable people can live in good homes with the necessary support, but also puts them on the path to improving their wellbeing, integrating with their communities and living independently.

**What you’ll be doing**
- Taking the lead role in the assessment of incoming referrals.
- Working with individuals in a focused way which enables them to maximise their independence and live to full potential
- To work alongside vulnerable individuals in promoting independence and empowering sustainment of their tenancy.
- To complete a support plan with each tenant detailing all elements of support required in order for their tenancy to be maintained - including any signposting required. This must be reviewed on a regular basis.
- To work alongside an individual in understanding how best to provide support through a thorough risk assessment process to highlight any risks to themselves, their tenancy or others - this must be reviewed on a regular basis.
- To provide information, advice and guidance to enable tenants to understand their responsibilities and support them to develop effective strategies to manage those responsibilities.
- To work closely with other professionals where appropriate in order to provide a holistic approach to sustaining the tenancy including coordinating professionals’ meetings when necessary and attending external meetings in relation to their support needs.
- To liaise internally with all other departments to enable the successful cycle of tenancy related support and to help maintain the tenancy.
- To work closely with an individual in understanding acceptable behaviour and being a good neighbour so that their tenancy is maintained in the longer term.
- To use the recording systems in place to enable a full reflection of all activities relating to each individual whether it be contact notes, all relevant supporting documentation, maintenance reporting etc.
- To be responsible for a series of regular Health and Safety checks effective recording and reporting any compliance related matters
- To be responsible for regular property inspections, reporting maintenance and other issues as required

**What we will be looking for from you **
- A confident approach with exceptional verbal communication and negotiation skills
- An appetite to work collaboratively with colleagues to problem solve and work as part of a team.
- Excellent written and recording skills
- The necessary skills and abilities to complete comprehensive assessments at initial referral, support plans, risk assessments and acceptable behaviour agreements.
- Ability to prioritise a busy and ever changing workload
- A solid working knowledge of safeguarding adults and children, as well as experience of working with a diverse group of vulnerable adults
- The confidence and experience to challenge decisions and advocate in the best interest individuals
- Car driver with access to a car for business use.

**In return you can expect**
- A comprehensive induction programme
- Supported supervision based on a person-centred model
- Share across the organisation a supported enthusiasm of contributing to the right attitudes and behaviours of the workforce including sharing respect and caring for each other
- A pay-structure that demonstrates the ability to aspire in the organisation into succession planning

**Job Types**: Full-time, Permanent

Pay: From £22,308.00 per year

**Benefits**:

- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Driver with access to a car for business use.
- Housing experience / knowledge desirable

Work Location: In person

Reference ID: V546A


  • Leasehold Officer

    1 week ago


    Widnes, United Kingdom Halton Housing Full time

    **Location**: Widnes **Salary**: £31,019 - £36,493 **The Vacancy** Here at Halton Housing, we are looking for a Leasehold Officer to join our vibrant organisation on a 6-month fixed term basis. **You will**: be responsible for the end-to-end process of Right to Buy, Right to Acquire and Buy Backs; provide accurate, compliant correspondence and...


  • Widnes, United Kingdom Serco Inc. Full time

    Copy URL Field Housing Officer Full Time - 37.5 hours - Hourly - £13.46 Widnes Here within our Dispersed Accommodation Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills to work on a Fixed Term Contract initially for 12 weeks. We focus on assisting individuals through the asylum system, ensuring that...

  • Field Housing Officer

    11 hours ago


    Widnes, United Kingdom Serco Inc. Full time

    Copy URL Field Housing Officer Full Time - 37.5 hours - Hourly - £13.46 Widnes Here within our Dispersed Accommodation Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills to work on a Fixed Term Contract initially for 12 weeks. We focus on assisting individuals through the asylum system, ensuring that...


  • Widnes, United Kingdom Halton Housing Full time

    **Location**: Widnes **Salary**: £23,120 - £27,200 **The Vacancy** Here at Halton Housing, we are looking for a proactive and enthusiastic Legal Support Assistant to work across our vibrant organisation. **What You’ll Do**: - Arrange to interview customers prior to court attendance, offer general welfare benefit and ensure all action has been taken...


  • Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for a proactive and enthusiastic Legal Support Assistant to work across our vibrant organisation. **What You’ll Do**: - Arrange to interview customers prior to court attendance, offer general welfare benefit and ensure all action has been taken and recorded to recover outstanding arrears - Ensure effective...


  • Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for a proactive and enthusiastic Legal Support Administrator to work across our vibrant organisation.What You’ll Do:Provide an accurate, efficient, and effective service to assist the Legal Support Team with letters, booking venues for interviews, preparation of court papers, witness statements and other documentation...


  • Widnes, United Kingdom Halton Housing Full time

    Are you a team player who really wants to make a difference? Here at Halton Housing, we are looking for someone who has a great awareness of health and safety and a community focus. In return we can offer you a generous salary, great holiday allowance, an enhanced pension scheme and excellent on the job training. This role is perfect for someone who enjoys...


  • Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for a proactive and enthusiastic Service Support Advisor to work across our vibrant organisation on a part time, fixed term contract for up to 6 months.What You’ll Do:Organise and arrange all customer appointments required to support the delivery of the planned works and compliance programmes and stock condition...


  • Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for a Neighbourhood Allocations Advisor to join our vibrant organisation. **What You’ll Do**: - Manage the administration of Property Pool Plus applicants, including advertising, shortlisting and selection - Complete thorough comprehensive checks on all shortlisted applicants - Work towards property lettings targets...

  • Electrician

    2 days ago


    Widnes, United Kingdom Halton Housing Full time

    **The Vacancy** Here at Halton Housing, we are looking for an Electrician to join our vibrant organisation on a Fixed-Term 24 month contract. You will carry out electrical tasks, including working on our domestic electrical testing programme; responsive repairs and void properties; inspecting, surveying, quantifying, planning, risk assessing, and laying...


  • Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we have an exciting opportunity for a Business Administration apprentice to join our vibrant organisation. This role will support the delivery of all Halton Housing Gas related services and put the organisation in the best position to deliver the vision of **Improving People’s Lives.** As a Planning Administration Apprentice, you...


  • Widnes, United Kingdom Halton Housing Full time

    **Pay review pending**Here at Halton Housing, we are looking for an experienced Joiner with an eye for detail to work across our vibrant organisation.What You’ll Do:Undertake joinery repairs within Halton Housing's properties, safely and to a high standardManage your van and stock within it inMeet standards and targets for productivity and...


  • Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for an experienced and proactive Debt Recovery Assistant to work across our vibrant organisation.What You’ll Do:Identify and chase low level arrears and other debt cases, at initial contact with customerTake appropriate action, responding in line with current procedures implementing established recovery methods,...


  • Widnes, United Kingdom Sure Safe Electrics (Widnes) Full time

    Due to company expansion an opportunity has arisen for a motivated office administrator. You will be working in a busy and vibrant office within a rapidly expanding electrical maintenance company in Widnes. We're looking for someone with previous experience of providing general administrative support and who can use Microsoft Word, Excel and Outlook. You'll...


  • Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for a proactive and enthusiastic Customer Service Advisor to work across our vibrant organisation.What You’ll Do:Handle all customer enquiries and requests for service, providing effective, efficient, and excellent services, aiming to resolve at first point of contact where possible.Logging, triaging, and booking of...

  • Maintenance Manager

    4 days ago


    Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for an experienced Maintenance Manager to work across our vibrant organisation.What You’ll Do:Lead, motivate and develop the team through regular performance management, providing direction and vision for the departmentManage costs in line with budgets to ensure no overspendPlan and deliver a range of projects and...

  • Maintenance Manager

    16 hours ago


    Widnes, United Kingdom Halton Housing Full time

    Here at Halton Housing, we are looking for an experienced Maintenance Manager to work across our vibrant organisation.What You’ll Do:Lead, motivate and develop the team through regular performance management, providing direction and vision for the departmentManage costs in line with budgets to ensure no overspendPlan and deliver a range of projects and...

  • Front of House

    1 week ago


    Widnes, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Widnes Brewers Fayre. Working 30 hours per week, paying up to £10.00 per hour **Front Of House*** **RESTAURANT NAME**: Widnes Brewers Fayre** **LOCATION**: Widnes (WA8 0GY)** **HOURS**: 30 hours per week** **PAY RATE: Up to £**10.00 per hour** **At Brewers Fayre, we do our restaurant jobs differently. Award-winning...

  • Recruitment Officer

    3 days ago


    Widnes, United Kingdom Evolve Facility Services Full time

    **Introduction** Evolve Facility Services was established in 2010 and is one of the largest in-house service providers in the UK, with offices in Widnes, Liverpool, Manchester, Carlisle and County Durham. We’re proud to be part of The Riverside Group family and look after around 80% of Riverside’s stock - that’s over 40,000 properties based across...

  • Security Officer

    1 month ago


    Widnes, United Kingdom Samson Security & Facilities Full time

    At Samson Security, we pride ourselves on being at the forefront of such a diverse and demanding industry and one of the largest and most professional providers of security guarding services to the NHS, Housing Association and other clients. Our clients and their service users are at the heart of our decision making and as one of our security officers you...