Ebme Support Officer

5 months ago

Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

The successful applicant will provide comprehensive administrative support to EBME (Electro Bio-Medical Engineering) in Ysbyty Gwynedd and the West area.

The post requires the ability to prioritise various demands and to work for considerable periods without direct supervision.

You will be responsible for ensuring continuity of patient services by operating the EBME Help Desk, acting as the first point of contact for requests to repair medical equipment, ordering spare parts, general enquiries from our service users and provide support to the technical staff with general administrative duties.
1. To provide the administrative function in support of the EBME technical staff.
2. To ensure accurate, timely information is entered and maintained on the appropriate databases and all records are updated and modified on a daily basis.
3. To place requisitions on Oracle and general stores, monitoring and ordering equipment spares for EBME.
4. To order and receive goods on Oracle as required and arrange for the return of duplicated goods and complete appropriate correspondence, to chase up any outstanding orders.
5. To operate a Reception service for the department and handle customer enquiries as required.
6. To receive and process equipment and then distribute as appropriate, maintain accurate documentation and correct labelling of new equipment.
7. To work in conjunction with Technicians, arranging for equipment that requires servicing to be returned to the department.
8. To raise queries to agencies such as NHS Wales Shared Services Partnership (NWSSP - Employment Services, Supplies, Finance, etc)

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

You will be able to find a full Job description and Person Specification attached within the supporting documents

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