Customer Success Associate

6 months ago

London, United Kingdom NCS Ltd Full time

Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate This well funded start up is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets.

As a Customer Success Associate, you'll become the hero our clients never knew they needed You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine

**Here's what you'll be doing**:

- Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing support
- Adopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled value
- Harnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal level

**Here are the skills you'll need**:

- A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilities
- The power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepath
- A 2:1 degree (or equivalent superpower) to back up your astounding intellect

**Here are the benefits of this job**:

- A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial experts
- A chance to truly make a difference in the lives of our clients and the real estate sector as a whole
- The thrilling adventure of working with a world-class team, knowing you're making a real impact
- Central London office with all the great amenities
- Salary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus scheme

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Referral programme

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: 1084

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