Welfare Support Assistant

2 weeks ago


Fife, United Kingdom Fife Council Full time

**Proposed Interview Date: Week Commencing Monday 8 April 2024**

**Closing Date: Sunday 31 March 2024**

**Contract Type: Temporary until 31 May 2025**

**Salary: FC6 £28,251.00 - £31,179.34**

**Working Pattern: 36 hours per week**

**Location: Fife House, Glenrothes
**Supporting Statement**

**Job Details**

We are looking for a passionate and experienced practitioner to support families to maximise their income by benefit take up and budgeting skills and to advocate on their behalf with issues they are unable to resolve alone.

You will be expected to travel throughout Fife to family homes, schools or other community settings, travel expenses will be paid.

Main tasks include:
Providing information, advice and support to vulnerable families

Ensuring supported referrals are made to agencies and services who can give additional support to those coping with multiple and complex issues.

Liaising with a wide range of external agencies who are working to deliver welfare support services.

A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.

**The Person**

You will be Educated to SCQF level 5, which includes National 5 or SVQ level 2 or Standard Grades at Credit level or equivalent or National Certificate in Advice and Guidance, Customer Care, Administration, or equivalent area.

You should also understand poverty and the barriers this causes, as well as having knowledge of benefits and support services. Communication skills such as advising and listening are crucial in this role to build a trusting relationship with your client.

A driving licence is essential to this role and the ability to travel throughout Fife.

**Further Information**
- **Role Profile - **When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- **How We Work Matters - **Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- **Employee Benefits - **Employees have access to a benefits package that offers discounts on a wide range of products and services
- **Directorate Information - **Council Department information



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