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IT Deployment and User Support Specialist

5 months ago

Burgess Hill, United Kingdom Clearline Recruitmentment Ltd Full time

**Responsibilities**
- Acting as Single Point of Contact for deployment projects and problem management resolution across all endpoints
- Effectively communicating with all areas of the business, proactively finding solutions and delivering added value
- Administering new and existing user accounts, performing essential maintenance tasks and configuration changes

**Requirements**:

- Educated to GCE A level or equivalent standard
- Hold an IT related qualification
- 3 years or more in a similar role
- Experience of working in medium or large organisation supporting a diverse user base
- Qualification or exposure to ITIL framework
- Agile methodology
- Strong knowledge of the Windows 10 operating system and general hardware knowledge
- Experience of troubleshooting Microsoft environments, Active Directory, laptop builds, printers, video conferencing suites and mobile device management
- Competent in the management and reporting of computer assets and the use of ITSM systems
- Experience of cloud platforms
- Able to create and maintain technical documentation and end user guides
- Excellent verbal and written communication skills
- Ability to work effectively using own initiative or contribute as part of a larger team
- Highly motivated and proactive approach to solving problems
- Able to generate new ideas with tangible benefits to the business
- Desirable_:

- Experience with Google Workspace/GSuite
- Knowledge of Cyber Essentials accreditation

**Job Title**: IT Deployment and User Support Specialist

**Location**:Burgess Hill

**Salary**:£250 per day PAYE

**Full Time**:Monday - Friday, 8.30am - 5.30pm

**6-month contract**

**For more information, and a full specification, please contact Chloe McCausland at Clearline Recruitment.