Field Care Supervisor

5 months ago

Southport, United Kingdom Home Instead Full time

**Company Description**
Home Instead is an award-winning provider of home care services across the world and the Southport & Formby office has been providing support to clients in their homes since 2007. Our mission is to brighten lives and encourage sense of purpose, wellbeing & worth. The role of Field Supervisor is a vital part of our support team and is a Full Time Position.

**What we offer**:

- ** Paid travel expenses**:

- ** Training**:

- full induction programme, buddy scheme plus classroom and e-learning through our online training portal.
- ** Holiday**:

- 5.6 Weeks holiday per year rising with Length of Service
- ** Company sick pay scheme - **After qualifying period
- ** Employee assistance programme**:

- Access to counselling, advice line and other benefits
- ** Exclusive discounts scheme **- Supermarkets, high street stores, holidays and much more.
- ** DBS**:
This role is based in our Southport office & you will spend a lot of your time out and about in the community. No two days are the same, so we need someone who is flexible, and able to think on their feet. Duties to include:

- Support care consultations, service reviews and completing client support plans.
- Conduct staff supervisions and client Quality Assurance Visits.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional electronic records.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Support, train, and mentor Care Professionals.
- Maintain regular contact with clients and Care Professionals.
- Participate in on-call duties as required.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- You will be required to work occasional Saturdays on a rota basis.

**Qualifications**
- It is essential that you have a passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Good communication skills with the ability to build rapport quickly.
- Must be confident to use care management technology, mobile apps and e-learning.
- Must understand the importance of confidentiality working within current legislation.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have full driving license and access to a reliable vehicle to work out in the community visiting clients.
- Be organised and flexible to meet the needs of the business.

**Additional Information**
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

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