Service Desk Analyst

4 days ago


Cardiff, United Kingdom CPS Group Full time

**IT Service Desk Analyst**

**Salary £25,000 per year**

**Excellent Progression Opportunity**

**Roles and Responsibilities**
- Troubleshooting issues remotely and in person
- Logging calls from users across the organisation
- Microsoft 10
- Microsoft Office 365
- Software/Hardware Installation
- Work closely alongside Infrastructure and Development teams
- Ensuring a high level of support and Customer Service is provided
- Prioritising issues depending on urgency
- Working IT project work additionally to day to day tasks

Our clients growth strategy is based on recruiting and developing great people. Offering a friendly culture with the chance to progress, develop and grow in a vibrant environment which is full of opportunities.



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