Customer Service Executive

3 weeks ago


East Kilbride, United Kingdom CCL Design Full time

**Customer Service Executive**:
**East Kilbride, United Kingdom**:
**Job posted on: 30/04/2024**:
**Main Duties/Responsibilities**:

- Confirm order lead time with customer and work with Operations to ensure on time delivery of products and samples is met
- Update and maintain orders status within several customer portals
- Work with business managers to ensure pricing matrix and price lists are updated quarterly/yearly as required
- Communicate regularly and proactively with customers to develop relationships and maximize further business opportunities with them at all times
- Coordinate with the Quality Department dealing with customer complaints and taking ownership for delivery of satisfactory resolution
- Ensure proactive and timely responses to external sales and customer enquiries
- Monitor on a monthly basis forecast vs. actual sales figures
- Monitor finished goods value levels, stock building, delivery etc
- Extract key customer information that can be used to promote better performance
- Ensure accurate and ‘winnable’ quotations are delivered to the customer within agreed timelines
- Input customers forecast information accurately into IFS Demand Planner Model and identify forecast accuracy/risks
- Other duties as required and agreed

**Qualifications/Skills/Experience**:

- Good English (both written and spoken) is required
- Experience in a customer service or related role is preferred
- Experience in a manufacturing environment would be desired but not essential
- Familiarity with order processing and customer forecast analysis operations
- Excellent communication skills
- PC and ERP systems literacy
- Customer focused skills
- Good team player
- Excel Skills


  • Customer Service

    2 days ago


    East Kilbride, United Kingdom CBS Business Consulting LTD Full time

    CBS Business Consulting LTD is seeking a customer service representative to join our team. This position is based out of our Glasgow location. The customer service representative will be responsible for providing product information and service to customers in the Glasgow area. **Job Duties** **Customer Service**: - Provide accurate and professional...


  • East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...


  • East Kilbride, United Kingdom GP Racing Simulators Limited Full time

    Job Title: Customer Service Assistant Location: GP Racing Simulators, Playsport, Stewartfield Way, East Kilbride, G74 4GT **Job Type**: Full Time/Part Time/ Zero Hours About Us: Join our cutting-edge Virtual Reality Racing Simulator Centre and become a part of an exhilarating experience like no other that merges the thrill of motorsport with the immersive...


  • East Kilbride, United Kingdom Target Healthcare Limited Full time

    The Target Healthcare Group is a niche pharmaceutical developer, manufacturer and supplier to the retail pharmacy, hospital, wholesaler, and homecare markets. Within the Group, there are two key businesses - Target Healthcare and Quantum Pharmaceutical. We are the UK's leading manufacturer and supplier of unlicensed medicines and hard-to-source products. We...


  • East Kilbride, United Kingdom Universal Business Team Full time

    We are currently seeking an experienced Customer Service Coordinator to join a well-established, family-run SME based in East Kilbride. As a Customer service Coordinator you will be working on varied projects with the team to ensure all projects are on time and keep the communication clear with the customer. Roles and responsibilities......Plan projects and...


  • East Kilbride, United Kingdom CCA Recruitment Group Full time

    CCA Recruitment have a fantastic new opportunity for an experienced Customer Service Administrator to work with our client based in East Kilbride, we are looking for individuals who have experience working in a fast-paced environment and dealing with multiple customer enquiries. **Full time - 6 month contract, with possibility going permanent** **36.5hrs...


  • East Kilbride, United Kingdom Target Healthcare Limited Full time

    **The Target Healthcare Group is a niche pharmaceutical developer, manufacturer and supplier to the retail pharmacy, hospital, and pharmaceutical wholesaler markets.** **With 300+ staff based throughout the UK, our customer base is diverse and internationally spread.** **Vision** A world where every patient - no matter their health condition - has access...


  • East Kilbride, United Kingdom Carlton Clubs (Carlton Bingo) Full time

    One of the largest independent Bingo Operators in Scotland are now looking for **Part Time Team Assistants** for our bingo club in **East Kilbride!** We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme evaluates skills and can **enhance your pay grade with progression.** We...


  • East Kilbride, United Kingdom For Fudge Shakes Full time

    We are a growing dessert brand with a huge focus on our customer service and quality. As a team we have set some really high standards when it comes to our work ethic, our commitment to always do our best for our customers, and our desire to always learn and grow, both personally and as a business. We are looking for like minded individuals to join the...


  • East Kilbride, United Kingdom GB GROVE LTD Full time

    Customer Service Assistants are key to the daily operations of our Petrol Forecourt stores. You will be required to ensure full compliance with our policies, procedures and practices in order to maintain our high standards and to ensure an exceptional customer experience. - Preferably Experienced Key tasks and main duties - Serve our customers at the till...


  • East Ham South, United Kingdom ecruit Full time

    Customer Service and Sales Executive–£25,000– Wimbledon Park, LondonThe RoleDo you possess a confident telephone manner, coupled with excellent customer service skills? Are you interested in interior design and property refurbishments? If so, we have an exciting opportunity for you.We are one of the country's leading Architectural Ironmongery...


  • East Kilbride, United Kingdom People Solutions Resourcing Full time

    People Solutions are recruiting for a Sales/customer service/Administrator for our health care Client in East Kilbride. We are looking for someone with a strong sales background in any industry. This role will be calling approved customers to sell medical like products. Key Responsibilities Representing the client to sell their products to approved...


  • East Kilbride, United Kingdom People Solutions Resourcing Full time

    People Solutions are recruiting for a Sales/customer service/Administrator for our health care Client in East Kilbride. We are looking for someone with a strong sales background in any industry. This role will be calling approved customers to sell medical like products. Key Responsibilities Representing the client to sell their products to approved...

  • Customer Service

    1 month ago


    East Grinstead, West Sussex, United Kingdom Reed Full time

    Are you passionate about providing exceptional customer service? If so, I am representing a key client of ours who is looking for a customer service account executive. As a Customer Service Account Executive, you will be the first point of contact for their Fulfilment Clients. To understand their unique requirements and deliver top-notch customer support...


  • East London, United Kingdom Kamro Ltd Full time

    **Customer Success Executive** **£26,000 - £30,000** **London E1 8FA** **Hybrid** **Shift work 7 days** **Full-time, Permanent** **Perks**: 25 Holiday Days + Bank Holidays | Annual Bonus | Contributory Pension | Life Assurance | Vitality Health Insurance OR BUPA Wellbeing Cash Plan | Laptop | Mobile |Preferential FX rates for friends and family |...

  • Cleaner (Part-time)

    6 days ago


    East Kilbride, United Kingdom Service Master Clean Full time

    Part time cleaner required. Duties to include the requirement of vacuuming and mopping floors, wiping down surfaces, Toilet & Kitchen areas etc. The commercial site is situated at **Cairn Court, East Kilbride, G74 4NB.** - **Hours of work are Monday - Thursday 7.00am - 11.00am and Friday 7.00am - 9.00am**: - **Contact 07793582069.** **ServiceMaster Clean...

  • Service Controller

    1 month ago


    East Kilbride, United Kingdom BR Recruitment Ltd Full time

    **Services Controller - East Kilbride - Immediate Start available** Our client has a new opportunity for an experienced **Service Controller / Facilities / Customer Service Administrator **to join a team within a busy office environment. You will work within an excellent team environment and your duties will include all aspects detailed below. Office...

  • Service Advisor

    48 minutes ago


    East Kilbride, United Kingdom Stratstone Full time

    Service Advisor Stratstone Mercedes-Benz of Hamilton Basic salary of £26,858 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Can you bring a passion for incredible customer service to a new career as Service...


  • East Kilbride, South Lanarkshire, United Kingdom Escape Recruitment Services Full time

    We have a great opportunity available to join a rapidly growing manufacturing company in East Kilbride as an Account Executive. As a Key Account Executive, you will be responsible for managing a number of key accounts across the UK. Occasional travel will be required (on average around every 6 months), however all expenses will be paid to cover mileage, car...


  • East Kilbride, United Kingdom Storage Vault Ltd Full time

    Customer Sales Advisor - FULL TIME East Kilbride Starting from £21,674 per annum + on target monthly bonus Salary increase potential on completion of Competency Levels **THE OPPORTUNITY** We currently have an exciting full time vacancy for a Customer Sales Advisor to join our team with an immediate start date. The Customer Sales Advisor will work with...