Support Officer

4 weeks ago


Morpeth, United Kingdom Northumberland County Council Full time

Job Introduction
**The Service**

Northumberland County Council are looking for a skilled individual to assist in the ongoing delivery of our IT Service Provision, working within the Systems Support Team.

**The role**

This role is Permanent for 18.5 hours per week.
A high level of working knowledge and experience is required in
- Microsoft 365 platform
- Microsoft SharePoint
- Supporting SQL and databases
- Troubleshooting and debugging software issues

A level of knowledge/understanding in the following would also be beneficial
- Management of NCC devices using MS Intune
- Supporting users on Windows 11
- Creating and deploying packages through SCCM and Intune
- Web filtering Solutions, specifically NetSweeper.
- Investigation of new products and contact within suppliers to discuss technical details
- Knowledge of SharePoint site structure, metadata and site widgets.

Applicants should have experience within the IT sector preferably with some of that time spent in an environment allowing skills to be obtained in the above.

**Why choose us?**

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis

Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.

For further information about NCC, please visit our website.

We have some outstanding benefits to offer you, including:

- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).
- Automatic enrolment into the Local Government Pension Scheme.
- Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees).
- Local government discount schemes available to all employees with offers at local businesses along with various national brands.
- Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours.
- Car leasing scheme.

**Further information**:
Closing date: Tuesday 30th April 2024.



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