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Security Supervisor

7 months ago

Truro, United Kingdom OCS Group Full time

**About The Role**:
A key member of the Operational team responsible for Managing a team of Security Officers to ensure the highest level of security and safety of both customer buildings and personnel is met.

We are recruiting a Security Professional based on site at His Majesty’s Court & Tribunal Service building. No experience is required as full training is provided, just a positive customer service approach to everything you do.

You will effectively supervise on a day-to-day basis the operation of the security team, ensuring that an exceptional end-to-end service is provided as per contract requirements. You will ensure that all assigned tasks are completed in a professional and timely manner and all relevant legislation is adhered to. Your day will consist of delivering unrivalled customer service in the meeting and greeting of all Court users within a unique environment, while monitoring and securing the building. If you’re interested in learning more about this unique job working within a prestigious environment, please apply.

You will be working Monday to Friday, set hours per week, with flexible and part-time hours if required. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
- Guaranteed xx hours per week
- £1 per hour attendance allowance
- Help towards fuel expenses

**Main Duties**:

- Supervising the security team, providing exceptional first line manned guarding to the assigned contract
- Ensuring that all duties carried out in an honest, ethical, and professional manner
- To provide exceptional level of service to all staff and visitors to the site
- To be a point of contact for all emergency situations
- To operate and control the CCTV system
- To ensure regular patrols of the site while ensuring all standards are maintained
- Duty manager cover on weekends on rotation
- To manage team rotas and Timegate systems
- Supervising the security team, providing exceptional first line manned guarding to the assigned contract
- Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments
- Ensuring that all duties carried out in an honest, ethical and professional manner
- To provide exceptional level of service to all staff and visitors to the site

**To be successful in the role, you will need**:

- SIA License (Door Supervision) - essential.
- Essential - an understanding of a Manned Guarding environment.

**Personal Characteristics/Attributes**:

- Excellent communication skills both written & verbal.
- Ability to work on own initiative.
- Ability to work effectively within a team.
- A professional demeanour.

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**About Us**:
OCS Group is one of the world’s leading international facilities service providers, delivering critical and essential services to support their 20,000 customers. With a turnover in excess of £2bn, the company employs more than 130,000 colleagues in 26 countries and has a strong track record of expertly delivering high quality services across a range of sectors and industries to customers at a local, national and international level. OCS offers services including cleaning, catering, security, building services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.