Complaints Officer
2 weeks ago
**Adult Social Care**
**Integration & Transition**
**Complaints Officer**
**Band 7: £25,979 - £28,770 pa**
**1 x 37 hours**
**Permanent**
**Based at Britannia House**
We have an exciting opportunity to help improve the quality of our customers' experiences. This busy role will be the point of contact for people and families during our complaints process. You will need good communication skills and confidence in responding to queries from members of the public.
You will have good IT skills and a good level of written communication skills.
This is a unique role, collocated working alongside a team of skilled, dedicated and supportive colleagues, reporting to the Service Manager for Mental Capacity Act and Legal Assurance.
**Please refer to the Job Profile for more information and the requirements needed for this role.**
**Closing date**: 11th April 2024
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