Part Time Customer Support

2 months ago


Bradford, United Kingdom sayjorecltd Full time

**A Part Time Customer Support Role (Insurance) is required for a rapidly expanding insurance company in Bradford.**

£21,840 Prorated plus monthly incentive sales bonus

BD5

**Role purpose**:
Putting the customer at the heart of the business has resulted in the company’s rapid growth so if you are passionate about helping people, have an eye for detail, a team player then this role is perfect for you.

**Key Responsibilities**:

- Provides information to new customer prospects on Insurance Products and Membership.
- Assists new members/insurance customers by processing their product purchase via the on-line portal.
- Following up quotes/enquiries.
- Processing MTA’s.
- Customer file reviews, maintains customer records by updating account information.
- Handling inbound queries, providing customers with any necessary help and information.
- Following up renewal queries.
- Actively promotes the company web site and the wider membership benefits
- Complaint and concern handling in line with company process.
- Handling vulnerable customers with sensitivity.
- Participate and embrace staff training and coaching.

**Knowledge, skills and experience**:
**Essential**:

- Previous experience of client facing insurance distribution essential (min 12 months)
- Compliance knowledge (TCF, Vulnerable customers and Complaints)
- Acts with high levels of integrity, puts the customer at the heart of what they do.
- Proficiency in CRM systems
- Excellent communication, questioning and listening skills
- A polite and friendly manner
- Team Player
- Decision-making
- Flexibility

Part time role: 9:00-17:30 Mon/Wed/Thurs

Office based - 25 days holiday prorated

All newly appointed staff will undergo a thorough and training handling to support employee development and actively supports career progression.

Due to the nature of the company sanction and credit checks will be undertaken prior to the individual starting employment.

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £13,100.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- BRADFORD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- insurance: 1 year (required)

Work Location: One location

Reference ID: SJHH2301



  • Bradford, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are working with a local family run business based in Bradford who are looking for a Part Time Customer Support Associate to join their rapidly developing team. This is a great company to work for who are constantly growing, offer a greatsalary with bonus scheme and flexible working. **Client Details** Page Personnel are working with a local...


  • Bradford, United Kingdom Loop Customer Management Full time

    **Billing Customer Service Advisor** **Are you interested in joining us here at Loop as a Customer Service Advisor? in our Billing Department - You can earn up to £24,067 with our progression plan with a starting salary of £19,358, along with some excellent benefits!** **We are based on the border of Leeds and Bradford, in Thornbury near to Pudsey (with...


  • Bradford, United Kingdom Loop Customer Management Full time

    **At Loop, we whole-heartedly believe that ensuring our employees are happy and feel supported at work is key to providing excellent customer service.** Loop was created in April 2000 from within the Kelda Group to provide managed customer services to our sister company Yorkshire Water. We are based in Thornbury, Bradford, on the border with Leeds (near...


  • Bradford, United Kingdom Loop Customer Management Full time

    **Billing Customer Service Advisor** **Are you interested in joining us here at Loop as a Customer Service Advisor? in our Billing Department - You can earn up to £24,067 with our progression plan with a starting salary of £21,005, along with some excellent benefits!** **We are based on the border of Leeds and Bradford, in Thornbury near to Pudsey (with...


  • Bradford, United Kingdom Farr Associates Recruitment Limited Full time

    **Part-time Customer Care Advisor** **£22,250 pro rata to hours** **Hours are flexible to suit and days 20-35 hours a week available.** **January 2023 start date available.** Bradford Hybrid available or office. **My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more...

  • Customer Service

    1 week ago


    Bradford, United Kingdom Kings Security Full time

    **Key Purpose of the Job** Working alongside all departments to provide customer support in a timely and efficient manner. Delivering excellent Customer Service to internal and external stakeholders. **Working hours - 9am - 3pm Monday to Friday** **Key Job Responsibilities**: - To answer customer telephone calls ensuring our internal customer service...


  • Bradford, United Kingdom Woodhouse Grove School Full time

    Job Description: Customer Service Assistant Hours: 16 hours per week **| **Term-time only plus 5 weeks **Responsible for**:Providing customer service for the lettings department and hospitality across departments. **Responsible to: Catering Manager** Pay: £10.00 per hour 1 x weekend shift (8 hours) 2 x weekday shift (4 hours) **LETTINGS** -...


  • Bradford, United Kingdom Page Personnel Full time

    A new exciting Permanent Part Time Customer Service Advisor Position! - Working for a reputable business within the Insurance Sector in Bradford! **About Our Client**: Page Personnel have just registered a new exciting Permanent Part Time Customer Service Advisor Position to work for a reputable insurance business in Bradford. This would be an exceptional...


  • Bradford, United Kingdom Page Personnel Full time

    A new exciting Permanent Part Time Customer Service Position in Bradford! - Working for a progressive reputable Insurance Business! **About Our Client**: Page Personnel have just registered a new exciting Permanent Part Time Customer Service Advisor Position to work for a reputable insurance business in Bradford. This would be an exceptional opportunity...


  • Bradford, United Kingdom Page Personnel Full time

    A new exciting Permanent Part Time Customer Service Position in Bradford! - Working for a progressive reputable Insurance Business! **About Our Client**: Page Personnel have just registered a new exciting Permanent Part Time Customer Service Advisor Position to work for a reputable insurance business in Bradford. This would be an exceptional opportunity...


  • Bradford, United Kingdom CJP Outreach Services Full time

    **Support Worker: Birkenshaw, Kirklees**: - **Salary: £11.50 per hour**: - **Hours: 16 Hours - Sleeping Night.**: - **Holidays: 33 days per year (pro rata)** **Work for an Outstanding rated CQC rated provider** We are looking for people to support an individual who lives in his own house, we have a small established team in place, but are looking to...


  • Bradford, United Kingdom Euro Car Parts Full time

    **Senior Customer Service Advisor - Bradford** As a Senior Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are...


  • Bradford, United Kingdom Euro Car Parts Full time

    **Senior Customer Service Advisor - Bradford** As a Senior Customer Service Advisor, you will be reporting to the Operations Manager. Within your role, you will maintain the highest standards, develop talent, and maximise LKQ Euro Car Parts’ profit at every opportunity. Driving the Branch to achieve a balanced performance ensuring all colleagues are...


  • Bradford, United Kingdom CJP Outreach Services Full time

    **Support Worker: Birkenshaw, Bradford.**: - **Salary: £10.50 per hour**: - **Hours: Part time sleeping Night ( 16 Hours)**: - **Holidays: 33 days per year (pro rata)** **Work for an Outstanding rated CQC rated provider** We are looking for people to support an individual who lives in his own house, we have a small established team in place, but are...


  • Bradford, United Kingdom CJP Outreach Services Full time

    **Support Worker: Birkenshaw, Kirklees**: - **Salary: £11.50 per hour**: - **Hours: 16 Hours - Sleeping Night.**: - **Holidays: 33 days per year (pro rata)** **Work for an Outstanding rated CQC rated provider** We are looking for people to support an individual who lives in his own house, we have a small established team in place, but are looking to...


  • Bradford, United Kingdom CJP Outreach Services Full time

    **Support Worker: Birkenshaw**: - **Salary: £11.50 per hour**: - **Hours: 16 Hours - Sleeping Night.**: - **Holidays: 33 days per year (pro rata)** **Work for an Outstanding rated CQC rated provider** We are looking for people to support an individual who lives in his own house, we have a small established team in place, but are looking to add an...

  • Part Time Cleaner

    1 month ago


    Bradford, United Kingdom OCS Group Full time

    **About The Role**: We have a vacancy for a part time Cleaner to join our team based in Bradford. You'll be working 17.25 hours per week Monday to Friday, 5.30pm to 9pm Monday to Thursday and 5.30pm to 8.45pm on Friday **_You'll need to pass a financial vetting check carried out by our client._** At OCS, our cleaners play an important part in providing...


  • Bradford, United Kingdom Project 6 Full time

    **Part-time Alcohol Support Worker (ASIST Team)** **Salary**: Part-time = £12,000 per annum (Actual) £24,000 (FTE) **Hours**: 18 hours per week (Part-time) **LOCATION**: Based at Bradford Royal Infirmary, community **Key Purpose**: - Working in a multi-agency team supporting patients at the Bradford Royal Infirmary. - To directly intervene with people...


  • Bradford, United Kingdom Bradford Metropolitan District Council Full time

    **Department of Place** **Library Service** **Customer Support Assistant** **Band 4/5: £20,812 - £21,968 pa (Pro rata for Part Time Posts)** **1 x 27 hours per week** **Permanent** **Based at Eccleshill Library, Bolton Road, BD2 4SR** Do you enjoy helping people of all ages and backgrounds? This is an opportunity to join our teams providing...


  • Bradford, United Kingdom Wynsors World of Shoes Full time

    We are currently looking for a part time Summer temporary, Customer Service Assistant for 8 hours per week (variable and weekends inclusive) to join our Wynsors team in our Bradford Vic store (BD8 9ER). This is an exciting opportunity to join Wynsors who are experts in the footwear industry. We value each other and collectively work to getting it right...