Customer Service Assistant

2 weeks ago


Bradford, United Kingdom Woodhouse Grove School Full time

Job Description: Customer Service Assistant

Hours: 16 hours per week **| **Term-time only plus 5 weeks

**Responsible for**:Providing customer service for the lettings department and hospitality across departments.

**Responsible to: Catering Manager**

Pay: £10.00 per hour

1 x weekend shift (8 hours)

2 x weekday shift (4 hours)

**LETTINGS**
- Responsible for the Operational running of all lettings on site throughout shift pattern as required.
- To be the school’s operational liaison point for external users of the sports facilities, at the time of hire, ensuring that requirements notified by the LEM are fulfilled. To welcome, advise and assist users of the centre and exceed their customer service expectations. As required.
- To prepare appropriate activity areas for sports centre lettings and clear / store sports equipment after a letting.

**HOSPITALITY**
- Ensure the smooth running of the events, from start to finish, including the set up and serving of refreshments and other requested catering services to the customer.
- Working with a range of fixed and pop-up catering solutions to support events around the school
- Maintain high levels of cleanliness and tidiness in the designated events areas, to allow a ready of business approach.
- Ensure Hospitality requests are met in a timely manner.
- Set up and move equipment for Events on site, with assistance from School Caretakers,
- Provide a flexible approach to Events on site as per the requirements of the Client
- Provide cover in our 6th Form retail café when required
- Providing support to deliver hospitality for Bradford City Football Club
- Ensure cashless transactions are taken in a timely and accurate manner within our various retail outlets
- To operate on-site bar if required on shift pattern.

EXPECTATIONS
- Maintain a professional image at all times.
- To undertake other tasks as may be required from time to time by Senior Management.
- To ensure that the school’s facilities and assets are used properly and that all relevant Health & Safety requirements are met. Record accidents or incidents according to guidelines
- Report any issues to your line manager that may affect the smooth running of an Event or Letting
- Complete daily checks in the designated areas, reporting any faults/issues.

Job Specifications
- Flexibility towards the hours and role
- Proven Customer Service skills
- Positive can-do attitude
- Ability to work across departments independently or as part of a team

Woodhouse Grove School is committed to safeguarding and promoting the welfare of **children and young people and expects** all staff and volunteers to share this commitment.

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: £10.00 per hour

**Benefits**:

- On-site parking

Ability to commute/relocate:

- Bradford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Application deadline: 21/01/2023


  • Customer Service

    7 days ago


    Bradford, United Kingdom Mana Resourcing Full time

    JOB TITLE: Customer Service Advisor LOCATION: Bradford SALARY: £ 25,200 CONTRACT TYPE: Permanent HOURS: Monday-Friday 08:30 - 17:00 The COMPANY Our client is a very well established international manufacturer of packaging products. They operate all over Europe where they have multiple sites in ten countries including four in the UK. Our client is currently...


  • Bradford, United Kingdom Huntswood Full time

    New Year, New Job? We might just have the role for you! We are looking to expand a team of Customer Service advisors for a prestigious Financial Services Company on a hybrid basis in our clients offices in Bradford. Huntswood is looking for a Customer Service Advisor with Telephone based Customer Service Experience to join an exciting project in...


  • Bradford, United Kingdom Net Recruit Full time

    **Your Company**: A growing, and highly successful engineering business has approached the NET Recruit team to assist them in their search for a Customer Services Coordinator, to report into the office located in the Bradford area and covering the Northern region. Creating and maintaining products to an exceptionally high standard, this business is involved...


  • Bradford, United Kingdom NET Recruit Full time

    Your Company: A growing, and highly successful engineering business has approached the NET Recruit team to assist them in their search for a Customer Services Coordinator, to report into the office located in the Bradford area and covering the Northern region. Creating andmaintaining products to an exceptionally high standard, this business is involved at...


  • Bradford, United Kingdom Bradford Metropolitan District Council Full time

    **Department of Place** **Library Service** **Customer Support Assistant** **Band 4/5: £20,812 - £21,968 pa (Pro rata for Part Time Posts)** **1 x 27 hours per week** **Permanent** **Based at Eccleshill Library, Bolton Road, BD2 4SR** Do you enjoy helping people of all ages and backgrounds? This is an opportunity to join our teams providing...


  • Bradford, United Kingdom Mpeople Recruitment Full time

    Inbound Customer Services Bradford £9.50 - £10.50 per hour Temp with an opportunity to go permanent Flexibility on hours, full and part time hours are available Our client a well established business within the travel world, dealing with corporate clients and businesses, not consumers. Working as part of a growing team, you would be responsible for...


  • Bradford, United Kingdom Skoda Apprenticeships Full time

    ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. The Service department is vital to the...

  • Customer Service

    6 days ago


    Bradford, United Kingdom Brook Street UK Full time

    Do you thrive working in a small and friendly customer focused team ? Can you start work immediately ? Do you enjoy solving customer problems by offering an efficient and effective solution? Are you an experienced customer service advisor ? The role requires someone not only customer focused but organised, strong IT skills and a love for being busy !!...

  • Customer Service

    3 weeks ago


    Bradford, United Kingdom Brook Street Full time

    I am currently recruiting an experienced Customer Service / Internal Sales Administrator on behalf of a client based in Keighley, Bradford. The position is to start as soon as possible, and the hourly rate of pay is £10 - weekly pay. It is a full-time position,Monday to Friday. Responsibilities include but are not limited to: " Processing sales orders, "...


  • Bradford, United Kingdom Kensa Contracting Full time

    As Customer Service Supervisor, you really are the face of our company. This is a varied role that will need you to be flexible in your approach. One day you could be office based managing the administration team, the next you could be working on-site training a new Resident Liaison Officer. You will work closely with the Customer Service Manager to...


  • Bradford, United Kingdom Bradford Metropolitan District Council Full time

    **Department of Place,** **Sport & Culture - Library Service** **Casual Customer Support Assistant** **Band 4: £11.79 per hour** **Hours per week - Various** **What is Casual** - In libraries we have Casual staff who we can call upon to cover staff holiday and Sickness. You are not obliged to say that you are available, but this can be the nature of...


  • Bradford, United Kingdom Huntswood Scotland Limited Full time

    Huntswood is looking for experienced call handlers, ideally with experience in Financial Services, to support a leading UK retail bank. **Starting date of Monday 4th Septmber**, you will be supporting our client by taking inbound calls from customers regarding fraud alerts with their banking products. You will be providing an excellent level of customer...


  • Bradford, United Kingdom Headway Recruitment Full time

    Customer Service Advisor I am delighted to be supporting a well-established client based in Pudsey, who are seeking ambitious Customer Service Representatives to join their growing team within the claims department. Working in a friendly environment, the Customer Service Team work to provide an unparalleled service. You will be working on a rotational basis...


  • Bradford, United Kingdom Headway Recruitment Full time

    Customer Service Advisor I am delighted to be supporting a well-established client based in Pudsey, who are seeking ambitious Customer Service Representatives to join their growing team within the claims department. Working in a friendly environment, the Customer Service Team work to provide an unparalleled service. You will be working on a rotational basis...


  • Bradford, United Kingdom Davies Resourcing Full time

    We are currently working with a Financial Services client who are looking to hire Customer Service Advisors on an interesting and exciting contract aiding customers with general banking enquiries. - 6 Months Initial - £150 per day (Inside IR35) - Full-Time onsite in the office (Bradford) - Core Hours: Monday - Friday - Start date - Early February...


  • Bradford, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Logistics business - Excellent benefits **About Our Client**: Our client are a well established Logistics business based in Bradford, they are currently going through a period of growth and are looking for Customer Service Coordinator to join their team. Our client offers great career progression, competitive salary and...


  • Bradford, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Bradford. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Bradford, United Kingdom Vivify Venues Full time

    This role comprises **evenings, **weekend shifts, **and **school holidays!** **Job Purpose**: To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits. **Report to**:Regional Operations Manager **Role and Responsibilities**: - To deliver a...


  • Bradford, United Kingdom Sewell Wallis Full time

    We are looking for personable and motivated individuals to join our client based near to Shipley. They are looking for engaging customer service advisors to join them on a temporary to permanent basis due to constant growth. Experience in a customer facing role or business administration is desirable, as the role involves communicating with customers and...


  • Bradford, United Kingdom Page Personnel - UK Full time

    Opportunity to work for a leading Logistics business - Excellent benefits **About Our Client**: Our client are a well established Logistics business based in Bradford, they are currently going through a period of growth and are looking for Customer Service Coordinator to join their team. Our client offers great career progression, competitive salary and...