Engagement Lead

1 month ago


Canterbury, United Kingdom Canterbury Christ Church University Full time

**Engagement Lead**:
**Job description**

**Fixed term contract until Dec 2024**

**Background**:

- The Timetabling & Attendance team are the systems owners with responsibility for the management, development, and maintenance of the Timetabling system (Scientia), Student Allocator (Scientia) and the Attendance Monitoring System (TDS), collaborating with IT. The team is responsible for:

- Managing the annual rollover of the timetable database.
- Managing the teaching requests process for developing teaching timetables.
- Collaborating with wider institutional stakeholders, e.g., Admissions and Conferencing and Events, on complex rooming requirements for non-teaching.
- Data and error investigation and analysis for timetabling and attendance systems.
- Day to day maintenance of the timetable and non-teaching requests
- Systems configuration, user profiles and workflow management.
- Design and delivery of training for our timetabling and attendance systems and processes.
- The team demonstrates a strong technical understanding of our timetabling and attendance systems and can work effectively between / liaise with IT, systems/end/service users and process owners. They also collaborate with stakeholders across the university on the Timetabling Policies and Approach to Attendance, being responsible for managing and maintaining them. The team also has responsibility for production of / co-ordination of operational reports from timetabling and attendance systems and for oversight and assurance of timetabling and attendance data quality. The team has responsibility for ensuring the data within the system is understood and effectively utilised by university staff through clear communication about relevant processes, procedures, guidance, and staff /student training.

**The Role**
- As Engagement Lead, you would be liaising with colleagues in both academic and central services departments. You would be required to clearly convey the aims and requirements of the project in delivering improved timetabling and ultimately individual student timetables. As well as an excellent communicator, you will work with colleagues in understanding challenges and pressures and feeding back to the project team to inform the strategy.
- With demonstrable experience of working with diverse groups of stakeholders, you will be able to work independently as well as within the wider team environment. You will also be able to demonstrate a sound understanding of higher education processes and systems, coupled with an exceptional interest in bringing about effective change to enhance the student experience. You will have strong analytical and critical thinking skills, allowing you to be solution focussed.

**The Person
- Educated to first degree level (or equivalent qualification) you will have a high level of computer literacy with exceptional written, verbal and interpersonal communication skills.
- ISEB / BCS Business Analysis Qualifications, or other recognised certificate/award in Business Analysis would be an advantage.

**Additional Information**
- Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU.

**How to apply**- Interviews are to be held: Week commencing 2nd May 2023

***
- Prior consideration will be given to applicants in the University’s redeployment pool._ No agencies, thank you.



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