Network & Infrastructure Administrator

3 weeks ago


Basildon, United Kingdom Vertical Systems Ltd Full time

Job Type: Permanent

**Reporting to**: The Board of Directors

**Key responsibilities** **Network**: Document, monitor & support the wide and local network to ensure sufficient capacity and resilience, provide 3rd line incident, problem and change management support to the Technical Support Team in accordance with agreed servicelevels and standards. Implement planned upgrades & improvements, manage installs and upgrades when necessary and ensure maximum availability of network infrastructure.

**Servers/Storage**: Document, monitor & support the server and storage infrastructure, providing 3rd line incident, problem and change management support to the Technical Support Team in accordance with agreed service levels and standards.Implement planned upgrades & improvements, ensure maximum availability of servers and storage. Maintain policies and standards for servers, desktops and storage.

**Security**: Monitor the security of the network, firewall, desktops and servers, to ensure industry levels of standard compliance are maintained as required by the business. To ensure the latest security patches and anti-virus definitions/updatesare regularly maintained and scheduled audits and checks are carried out.

**Performance reporting**: ensuring suitable management reports are available for the Network and Security area.

**Supplier/Vendor Management**:Maintain and foster good relationships with suppliers and vendors to ensure the company receives the best technology, support, and services available. Work with suppliers and vendors to ensure all contractualSLAs are met through regular performance reviews.

Ensure company controls and procedures are followed at all times.

**Responsibilities**:

- Domain Management - Domain renewal/Expiry/Purchasing
- Domain Management - Name Server management
- Domain Management - Purchase/renewal of SSL certificates
- Infrastructure - Local area network management & support
- Infrastructure - Network security & firewall configuration
- Infrastructure - Performance monitoring/management of all Vertical Group products & services.
- Infrastructure - Storage Area network monitoring
- Infrastructure - Azure public cloud management & support
- Support - 3rd Level support for Customer support Team
- Support -Support for company desktops, laptops and smart phones.
- Support - Anti Virus Software Management
- Support - Anti-Spam & Web Content Filtering
- Support - VoIP Telephony
- Support - Backups & restoration of corporate and customer data
- Support - Hardware purchasing & implementation.
- Support - Microsoft Active Directory Services, including DNS, DHCP and Certificate Management
- Support - Generator/UPS Maintenance and testing
- Support - JetNexus Load balancers and Web compression software
- Support - Microsoft Server (all versions) including updates
- Support - Netsupport & Remote Desktop Services
- Support - Patch Management
- Support - Veeam VMWare Backup & Replication Software
- Support - Web Server Infrastructure (Microsoft IIS and Linux Apache)
- Support - Database administration, including but not limited to MySQL and MS SQL
- Development Support - liaising with the Product Manager and Development team to ensure new product updates meet infrastructure security & hosting requirements.
- Compliance - Maintain compliance with any security/industry standards as may be required by the business, including but not limited to PCI DSS & GDPR.

**Objectives** Individual objectives will be communicated and agreed with you on a regular basis and will form part of your performance reviews.


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