Senior Support Engineer
3 weeks ago
Senior Support Engineer / Cloud Solutions Specialist
£50,000 - £60,000
Permanent
Basildon
Cooper Lomaz are working closely with an expanding and cutting edge solutions provider who are recruiting a number of new positions within the team. This is a great new role reporting directly to the Technology Solutions Manager, this position encompasses thedelivery of network projects and support services for all contracted and non-contracted network clients. This position requires clear communication, co-ordination and time management to ensure clients expectations and contractual obligations are maintainedand offers the opportunity to work on cloud based solutions and architecture to become a key part of the senior IT Support team.
Technologies & responsibilities
- CompTIA N+ and / or - Microsoft specific qualifications (MCP / MCSE) and / or Cisco (CCNA)
- Experience with Azure and Administration of Cloud technologies
- VMware experience
- Customer service-related qualifications
- Ability to attend client sites
- 0365 experience - supporting and migrating
- An understanding of SharePoint Online is preferred
- Ability to resolve typical 3rd line queries and escalations
- Good knowledge of industry on premise infrastructure, desktop, server, datacentre, compute, storage, networking
- Excellent knowledge of industry cloud technology
From a day-to-day perspective this role will require you to commute only to / from our client sites & head office where the role will be situated.
You will be given the tools and team to enable you & the business to succeed. This is a fantastic time to join this organisation as they are modernising and growing their IT functions & technologies.
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