Complaints Officer

An exciting opportunity has arisen for a Complaints Officer to work in liaison with the PALS & Complaints Manager, The Postholder will act as as point of contact for patients, service users, their families and carers. They will assess complaints and allocate to the appropriate service. Will monitoring a individual caseload to ensure timescales are...

At Mid and South Essex NHS Foundation Trust, the PALS & Complaints Team provides an accessible and responsive service for patients, relatives and members of the public who have concerns about the care and treatment they or their families are receiving. In this post, you will be providing essential administrative support to a team that aims to resolve...

Overview Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. We are passionate about what we do and therefore looking for a complaints specialist who can provide excellent customer service, have a high level of...

What we’re looking for: Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? Are you able to organize and prioritize workload, assess problems, and evaluate solutions? Do you have proven experience in delivering training on a one-to-one basis? Are you motivated and...

What we’re looking for: Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? Are you able to organize and prioritize workload, assess problems, and evaluate solutions? Do you have proven experience in delivering training on a one-to-one basis? Are you motivated and...

To enable the smooth operation of the weighbridge facility and general running of the operations office. **Main Duties and Responsibilities** - First point of contact for site visitors ensuring correct site procedures and Health and Safety is followed - Check incoming loads ensuring compliance with site licence and permitted waste types - Accurately record...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team.My client are based in Essex and they are carrying out a planned works programme...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Essex and they are carrying out a planned works programme...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team.My client are based in Essex and they are carrying out a planned works programme...

We are looking to recruit a Sales Office Administrator on a permanent contract working 39 hours per week. **Main Responsibilities** - To receive and input all sales orders within agreed deadlines, ensuring their accuracy. - To liaise with Sales Managers regarding discounted prices where necessary. - To liaise with the Transport Department to ensure all...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team. Works are being carried out to occupied properties and include window and door...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team. Works are being carried out to occupied properties and include window and door...

We are looking for an experienced Business Support Officer to join our company. This role requires you to have a strong work ethic and be motivated to support the business. We are seeking a proactive individual who will support the day to day running of our company. Strong communication, an ability to negotiate and a confident and assertive approach are all...

Being able to drive is needed for this role. **As an HR Officer, you will have**: - A strong understanding of HR principles and experience of working in a HR role previously; - Demonstrable experience in overseeing daily office operations, including managing our service contracts to ensure standards are met, and liaising with contractors and external...

Experience of ISO 9001QC and testing experience.Ideally with a Lighting/Electrical background Quality, Technical & Compliance OfficerLaindon - Essex Responsibilities include but not limited to: To carry out quality assurance auditing, calibration, verification etc. and related quality assurance tasks on a routine basis.Develop and maintain QC systems and...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Essex and they are carrying out a planned works...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Essex and they are carrying out a planned works programme...

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Essex and they are carrying out a planned works programme...

**Band 3 Permanent Scanning and Quality Assurance Clerk One base is Rochford, other base will be Thurrock/Basildon.** This is an exciting opportunity to join an established scanning team within Essex Partnership University NHS Trust. The role is for 37.5 hours per week, worked between the hours of 9am - 5pm The post is to provide a consistent and...

Our client, a well-established company on the outskirts of Basildon is looking for an experienced Senior Commercial Account Handler/Team Leader to join their team on a permanent basis. As the Senior Commercial Account Handler/Team Leader you will be responsible for defining an efficient and proactive process which will be implements across all our clients...