Resident Liaison Officer
3 weeks ago
**Resident Liaison Officer
Full time, Permanent
East London/Essex
Maintenance Contractor
£28,000 - £32,000 + Car Allowance**
**The Role**:
Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and contractors to ensure the best communication is providedto residents to minimise the impacts of the works upon them.
**Responsibilities**:
- Arranging contractor appointments
- Carrying out site and resident visits
- Attending resident meetings and being a focal point for resident contact and correspondence
- Holding briefing sessions and/or drop-in sessions so residents can understand how and when specific works will take place as well as what the impact will be on their day to day lives
- Deal with queries as and when they come in
**Experience**:
- Excellent verbal and written communication skills
- Previous experience of working in a RLO role
- Experience of development of housing schemes within Social Housing
- Wide ranging experience of decanting in regeneration scenarios
**Resident Liaison Officer
Full time, Permanent
East London/Essex
Maintenance Contractor
£28,000 - £32,000 + Car Allowance
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