Ref:

2 weeks ago


Kent, United Kingdom Pearson Whiffin Recruitment Full time

**Infrastructure Support Engineer - Hybrid - £60,000-£70,000 depending on experience + excellent salary and benefits**

**Overview**:
An excellent opportunity has arisen with a global healthcare company in Surrey who provide life-changing treatments and vaccines to millions of people, and affordable access to medicines in some of the world’s poorest countries.

As the Infrastructure Support** **Engineer, you will be responsible for all support for the company’s standard software and hardware. You will contribute to design, build, deployment and maintenance for the company’s infrastructure.

**Role & Responsibilities**:

- Integrate comprehensive IT infrastructure services that are required for digitization in specific areas such as manufacturing and R&D
- Advancing the swift implementation of the infrastructure services required to digitize departments
- Management of the further development of a comprehensive system and services in the area of manufacturing and R&D
- Know the definition of solutions and ensuring technical feasibility
- Determine the framework for subcontracting and ensure scalability
- Ensure the conformity of service and solutions with the requirements of manufacturing and R&D
- Plan & scale demand from customer via preferred partners together with the Infrastructure Platform teams and vendor management
- The Functional Services Engineer will work to the companies functions; Product Supply and R&D; You will support manufacturing and R&D sites with the integration to their services and in business relevant projects. Your focus is to integrate the infrastructure services into the functional areas
- Provide quality service to internal customers in all assigned tasks
- Support all internal and external customers with product training, knowledge and expertise.
- Log and track support calls in the designated system(s) prioritize and escalate jobs as required to ensure customer satisfaction.
- Identify trends in the support calls and develop documentation to address these most
- often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity.
- Brief customers as well as management on the status of current resolution efforts and attend daily/weekly meetings as requested or required.
- Access software updates, drivers, knowledge bases, and FAQ’s resources on the Intranet to assist with end users issues
- Assist other teams to initiate, design and manage effective support solutions as directed by our business needs.
- Assist with the development and testing of newly designed products for operational integrity and function Effectively communicate the ideas, expectations, and goals while working with and through others to achieve desired result

**Skills & Experience**:

- PCT and IT / OT with focus on connectivity services
- Strong business analyst skills and strong experience interacting with very diverse customers is required
- Preferred experience of at least eight years of relevant experience or at least 12 years of applicable business experience or equivalent
- Good knowledge of information technology and / or infrastructure
- Knowledge and experience in digital transformation topics
- Proven expertise that enables IT Infrastructure service in a GxP regulated company
- Experience in leading global projects
- Strong skills in presentation of results and outlining of solutions to the Business;
- Ability to work in an interdisciplinary, virtual, and agile environment
- Provide quality service to internal and external customers in all assigned tasks, while upholding the company values at all times
- Minimum of three years experience in a technical support environment

**Package**:

- £60,000-£70,000 depending on skills and experience
- Hybrid (2 days remote, 3 in office but this is based on business needs)
- + excellent benefits package

**IT**:
**Kent**:


  • Ref:

    7 days ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Customer Service Advisor** **Varied hours between 7am - 8.30pm. 3 week rolling shift pattern, working every other weekend.** **Folkestone - full time** Are you passionate about **customer service?** Are you a natural problem solver? Do you enjoy talking on the phone? This could be the job for you! My client are looking for customer service...

  • Ref:

    7 days ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Finishing Assistant** **Maidstone** **£20,000 - £23,500 DOE** **Do you possess a keen eye for detail?** **Do you take pride in delivering high-quality products?** Our client is currently seeking a skilled and dedicated **Finishing Assistant** to join their team. **Duties include**: - Assist in the **completion of various finishing tasks.**: -...

  • Ref:

    7 days ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Finishing Machine Minder** **Maidstone** **c. £27,500** Do you have experience **operating finishing machines** and ensuring high-quality output? Look no further! Our industry leading client is seeking a skilled and dedicated **Finishing Machine Minder** to join their team and play a crucial role in the **production process**, ensuring the flawless...

  • Ref:

    7 days ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Senior HR Advisor** **£45,000 (Negotiable dependent on experience)** **Monday - Friday - Office based** **Rochester, Kent** - Are you an experienced Senior HR professional with previous experience within a manufacturing environment? _ As a standalone Senior HR Advisor, you will be delivering the full spectrum of HR activities reviewing, developing, and...

  • Ref:

    7 days ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Electrical Maintenance Shift Engineer** **Medway (drivers with own transport only due to location)** **Salary - £40k - 44k DOE + Overtime - OTE £50k+** **Full time Permanent** **Hours: Day and night shift (alternate weeks)** Days: Monday - Thursday 6am - 3.30pm, Friday: 6am - 4pm Nights: (4 nights) Monday - Thursday: 6pm - 6am - Are you a _**_Level...

  • Ref:

    5 days ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    My client is currently looking for an Assistant Management Accountant to join their well-established organisation based in the Medway area. Duties will include: - Production of Management Accounts, including subsidiary companies - Consolidate Group Management Accounts reports - Preparation of year-end schedules for Statutory Accounts - Reconciliation of...

  • Ref:

    4 weeks ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Receptionist / Office Manager** **Mid Kent** **Temporary to Permanent placement** **£30,000 per annum** Pearson Whiffin are currently recruiting for an organised and reliable Office Manager/ Receptionist to work for a fantastic, expanding business based in Mid Kent. Our client are looking for an, outgoing, driven and enthusiastic individual to join...

  • Ref:

    4 weeks ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    My client is looking for an experienced Accounts Assistant to join their rapidly expanding business on a 4-week temporary basis, based in Medway Towns. The purpose of this position will be to assist with the day-to-day accounts duties and support the recent implementation of a new system. This is an exciting opportunity for someone who is available...

  • Ref:

    4 weeks ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Executive Assistant** **c.£36,000** **Mid Kent** We have a rare opportunity to join our client within the Construction industry, as an Executive Assistant where you will be supporting the Director. You will be providing efficient and responsive secretarial and administrative support, including diary and inbox management and booking travel...

  • Ref:

    4 weeks ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Assistant Procurement Manager** **Competitive Salary - DOE** **Mid Kent** Fantastic opportunity to join an established and successful FMCG business as Assistant Procurement Manager. The purpose of this role is to support the strategic management of commodity purchases as well as other goods and services through effective planning, supplier management...

  • Ref:

    4 weeks ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **HR Manager** **Competitive Salary** **Mid Kent** - Are you an experienced HR Manager with previous experience reviewing, developing, and driving company culture and talent?_ As a standalone HR Manager, you will be delivering the full spectrum of HR activities to a business with approximately 50 employees on site. The successful HR Professional will...

  • Ref:

    4 weeks ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Executive Assistant** **£££ Competitive** **Mid Kent - must have own transport + car due to the location** **Permanent** Pearson Whiffin are supporting a **national business **within **Construction**, and** **are looking for a polished, highly organised **Executive Assistant** to hit the ground running and provide vital support to the **Chief...

  • Ref:

    4 weeks ago


    Kent, United Kingdom Pearson Whiffin Recruitment Full time

    **Part Time Receptionist** **Mid Kent** **Temporary placement** **Wednesday and Fridays 08:00-16:30 (2 days per week)** Pearson Whiffin are currently recruiting for an organised and reliable Receptionist to work for a fantastic, expanding business based in Mid Kent. Our client are looking for an, outgoing, driven and enthusiastic individual to join...


  • Kent, United Kingdom MorePeople Full time

    Location: Kent - Sector: Food - Salary: £25000 - £26000 per annum - Contact: Alex Marshall - Job ref: AM16882 - Published: about 1 hour ago Job Title: Specifications Technologist Location: Kent **Salary**: £25,000 - £26,000 Ref: AM16882 We are working with a well-established and stable food business who manufacture premium products for many of the...

  • Combustion Engineer

    3 weeks ago


    Kent, United Kingdom Hays Full time

    We currently have a vacancy for a Combustion Engineer to work across Kent.Job Ref: 4556737Job Title: Site ManagerLocation: KentStart: May / June 2024Company: Maidstone based Heating Contractor Salary Expectation: £45,000 (Neg)To apply for this role, please email your CV quoting job reference number 4556737 in the subject of the email. For more information,...

  • Combustion Engineer

    7 days ago


    Kent, United Kingdom Hays Full time

    We currently have a vacancy for a Combustion Engineer to work across Kent. Job Ref: 4556737 Job Title: Site Manager Location: Kent Start: May / June 2024 Company: Maidstone based Heating Contractor Salary Expectation: £45,000 (Neg) To apply for this role, please email your CV quoting job reference number 4556737 in the subject of the email. For more...

  • 2 X Ccdo Operatives

    4 weeks ago


    Kent, United Kingdom Strong Recruitment Group Full time

    Location: Kent UK **Salary**: £15.50 - £16.00 per hour + Weekly Pay Job term: Temporary / Contract Start date: ASAP Job ref: BBBH34627_1674727297 **Strong Recruitment Group are currently looking for 2 x CCDO Operatives, located in Tonbridge on a long term contract.** - Must have a valid CSCS card and Asbestos awareness certificate - Working hours are...

  • Store Person

    4 weeks ago


    Kent, United Kingdom Teamforce Labour Full time

    **Store Person**: - Location- Kent- Discipline: - Power & Utilities, Construction, Civils- Job type: - Temp- Salary: - £Competitive- Contact name: - Trevor McCarthy- Job ref: - TM-190- Published: - about 1 hour ago- Startdate: - 2023-11-28Teamforce Labour are actively seeking a Store Person for immediate start in Lower Stoke. (ME3) You will be working for...

  • Customs Agent

    4 weeks ago


    Kent, United Kingdom DivalentineCalver Recruitment Ltd Full time

    Permanent ***: - Kent ***: - Posted 2 months ago ***: - £24,000 - £27,000 / Year - **REF**:DCR 5822/23 - Liaising with importers, exporters and other applicable parties to obtain mandatory information for import and export entries, ensuring all appropriate paperwork for each consignment is received to enable customs entries and clearance checks to be...

  • Arable Operator

    4 weeks ago


    Kent, United Kingdom MorePeople Full time

    Location: Kent - Sector: Agriculture - Salary: Negotiable - Contact: Mollie Docherty - Job ref: MD15864 - Published: about 2 hours ago **About Our Client** Our client is a well-diversified business farming over 3500ha's of arable and energy crops, alongside managing and owning two gas to grid AD plants. **About the Job** The main responsibilities of the...