Senior Group, M&e Consultant

3 months ago

Manchester, United Kingdom Radisson Hotel Group - Revenue Management Full time

Senior Group, M&E Consultant - FTC (Maternity Cover)

Are you passionate and Sales driven? Why not come and join us at the Radisson Hotel Group to Make Every Moment Matter

Our Cluster Meeting & Events Team are the leaders in creating a memorable experience from Enquiry to Delivery. Are you Sales driven and passionate and able to contribute to the Cluster office and deliver results.

As Senior Group, M&E Consultant, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Senior Group, M&E Consultant

Ensure all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to.

Completing the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximise conversion and sales opportunities.- Support and assist team members to allow smooth running of the Cluster Groups, M&E department, where all aspects of the client and guest experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.- Participate in the conversion of inbound UK and outbound enquiries (where applicable) across all platforms.

Contributing to a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group. Proactively look for new opportunities and cross sell at all times

Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution
- Requirements of the Senior Group, M&E Consultant
- Proven experience in meeting and events
- Ability to adapt to changing service environments
- Good at building strong relationships with existing clients and accounts
- Creativity to produce a pro-active sales culture environment
- Pro-active with a hands-on approach
- Passion for the hospitality industry
- Ability to manage work ensuring that tasks assigned are delivered

At Radisson Hotel Group, we aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

- Quarterly Incentive Plan
- Free Parking or discounted rail travel
- Special rates for our team members while staying in our hotels worldwide
- Contributory pension scheme and Life Assurance
- Complimentary meal each day
- Access to the Employee Assistance Programme through UNUM
- Fantastic training and opportunities to progress
- 20 days holiday (plus bank holidays)
- Discounted Gym Membership which includes use of our leisure, pool and gym facilities

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