Customer Support Officer

5 months ago


Chorley, United Kingdom Talent Sphere Ltd Full time

**Customer Support Officer**

Are you looking for a new challenge? To make a name for yourself in a growing industry, providing first-class services?

This is an opportunity to work within the renewables industry, providing crucial support through insurance and claims services.

Future qualifications will be provided, a financial background is not essential.

You must live within 30 miles of Chorley, as this is an office-based role.

**We are looking for someone who is**:

- Confident
- Organised
- Methodical
- Enthusiastic
- Driven
- Resilient

**They are**:

- Competent with Microsoft Applications
- Able to manage their time and caseload
- Able to prioritise their work
- Able to listen

If this is you, let us know

**The role**:

- To carry out meticulous validation checks on every customer policy ensuring each process is followed thoroughly and accurately.
- To deliver accurate and complex messages to a customer including difficult conversations.
- To establish and maintain positive relationships with each customer by being efficient, effective, trustworthy, and reliable.

**Why Join?**
- Fantastic opportunity to join an insurer in its formative years and play a key role as it grows.
- 37.5 hours/week (08.30 - 17:00, Monday - Friday)
- 26 days paid leave (plus Bank Holidays)
- 4% contributory pension, with a company contribution match up to 8%
- Cash Plan
- Death in Service
- Onsite parking
- Easy access to M6, M61 and M65, motorways
- Salary: £26,700 per annum

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: FB3456



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