Head of Customer Growth Industry

1 week ago

Gloucestershire, United Kingdom UCAS Full time

**General information**:
**Reference **:001301

**Publication start date **:18/07/2023

**Publication end date **:08/08/2023

**Post Description**:
Head of Customer Growth - Industry

**Vacancy location**:
**Location**:
South West, Gloucestershire, Rosehill

**Vacancy details**:
**Job Profile**:
Sales and Marketing - Customer Growth - Industry

**Title**:
Head of Customer Growth Industry

**Contract Type**:
Full Time

**About us**:
**About UCAS**:
UCAS is at the heart of connecting people to higher education.

We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do.

**Business Unit description**:
The Sales and Marketing business unit takes responsibility for successfully and sustainably launching and growing products and services that respond to UCAS’ customer needs.

Through UCAS Media (UCAS’s commercial subsidiary), we connect clients to our engaged audiences and offer data-led consultancy and insight services to the HE sector and associated markets.

UCAS Media provides consultancy, insight, and marketing solutions for higher education providers wanting to improve their position in the market, and for commercial brands wanting to reach students. With our highly engaged audience, we’re in the perfect position to support our customers with what they need to identify, engage, and convert. All our profits are gift-aided back to UCAS, the charity.

**About the role**:
**Contractual Hours**:
35.00

**About the role**:
As part of the Sales & Marketing Leadership Team, the Head of Growth - Industry will take ownership of new business generation, business retention and sales growth across all UCAS Industry Sales teams whilst maximising the opportunities to maintain and grow the UCAS customer base.

The critical objective is to deliver significant sales growth over the next 4 years to 2025.

The development of sales verticals and internal ‘thought -leadership’ around customer segmentation will be a necessary factor for success in this challenging role.

As a key member of the Senior Management Team, the Head of Customer Growth - Industry will support the Executive in the overall leadership and management of UCAS.

**Please see the full job spec attached**

**Skills, qualifications, and experience**:
Significant experience of working in a targeted sales environment, managing budgets and setting revenue targets

Significant sales experience of an industry sector: ideally technology, communications, finance, or manufacturing.

Experience of working with SalesForce software tools.

A dynamic and authentic leader, with substantial experience of leading multiple teams and driving a high
- performance sales culture

A strategic thinker who makes the connections clear for the team between strategy and delivery

Significant experience in developing sales business plans and driving strategic initiatives

A strong networker with the ability to build relationships quickly on senior levels

Demonstrable experience of implementing recognition and reward schemes which facilitate high performance, target achievement and desired behaviours

Ambitious and actively seeks out opportunities to develop ideas and new propositions

Creative, looks for new and innovative ways to drive growth across a range of accounts

Curious and has a continuous learning mindset. Seeks out opportunities to learn more about UCAS customers, the marketplace, and opportunities for new ventures

Develops talent, with experience of recruiting, mentoring, and coaching a team of sales executives

**Package**:
**Salary - £85,000 plus sales incentive scheme**

**30 days annual leav**e (plus 3 concessionary days over Christmas and your bank holidays)

**Flexibility **- UCAS positively supports Hybrid working for its employees, meaning you can work between home and the office in a way that suits you and the business and also has a comprehensive Flexible Working Policy
A generous pension scheme

Hundreds of high street discounts and offers with **Perkbox**

Internal **training** and **development**

**Subsidised** gym and café

Be **rewarded **for going above and beyond with our ex-gratia bonus scheme and Celebrating U, our quarterly employee recognition scheme

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