Customer Care Specialist

3 weeks ago

Milton Keynes, United Kingdom Leica Microsystems Full time

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Leica Microsystems is one of the market leaders in the fields of microscopy, imaging, and analysis. We reveal the invisible and empower our customers to create a better and healthier world. Together with our customers, we transform scientific discovery. We empower surgeons to take well-informed decisions in life-changing procedures. We enable users to gain insights which help answer key questions concerning development and engineering. All of this is achieved with the combination of cutting-edge microscopes and AI-based image analysis.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Milton Keynes which will be a hybrid position.

**Customer Care Specialist**

Come join a fantastic team If you are looking for a new role with interesting tasks, in which no day is the same and you enjoy working with a passionate European team, that truly supports each other, have a look at the below role.

**YOUR RESPONSIBILITIES**
- Processing of price enquiries, orders, returns, and coordination deliveries, installations and monitoring of open orders and invoices via SAP R/3
- Close coordination with production, sales, service, finance and product management departments to optimize sales targets and fulfill customer expectations.

**YOUR PROFILE**
- Successfully completed commercial vocational training, ideally with initial professional experience in customer service with excellent organizational and communication skills
- You are fluent in written and spoken English other language skills would be an advantage as backup for the EMEA Order management team.
- You have already gained experience with SAP R/3 module SD

**WHAT WE OFFER**
- Competitive salary
- Annual Bonus
- Bupa Health Care
- 8% Pension contributions
- 25 days paid Annual leave plus bank holidays, increasing with loyalty

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognise the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

**GET MORE INSIGHT**

Are you interested to discover new opportunities in an innovative, team-oriented environment?

other language skills would be an advantage for backup

for the EMEA Order management team

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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