Operations Controller

6 days ago


Buckingham, United Kingdom Abbot Fire Group Ltd Full time

Abbot Fire Group Ltd is a multi-award-winning Fire Protection Company operating throughout the United Kingdom.

This role is to assist in the main day to day running of the Operations department who schedule and administer the work of our technicians. Main duties include but are not limited to:

- Generating monthly workload of service jobs from the system and booking the work into the technician’s calendars.
- Reviewing new work and remedial work and planning this into the diary alongside the service work.
- Review calendars to ensure the best use of resource.
- Raise and allocate jobs to Technicians PDA’s from the company CRM System.
- Order any job specific parts and receive these into the warehouse in time for the scheduled work.
- Liaise with customers and Technicians to resolve any day to day operational problems.
- Manage various aspects of Health and Safety, such as ensuring technicians have the correct PPE etc.
- Actively comply with and promote all working policies and procedures.
- Review completed jobs on a daily basis ensuring they have been updated correctly and ensuring they are ready for invoicing.
- Ensure stock levels within the warehouse are maintained ready for technicians to be able to re-stock when required.

**General Administration**

To assist with day to day office services and administration.

This will include:

- Management of filing and database systems and implementation of new systems as considered appropriate
- Assist in managing stock control and ordering of stock, supplies and stationery.
- Ensure that the warehouse and office spaces are well maintained.
- To deal with customers using a variety of communication methods.

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Profit sharing

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
We have sanitiser throughout the offices and work with the windows open.
We also have air purifiers in the offices.

**Experience**:

- Scheduling: 1 year (preferred)


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