Finance / Customer Support
3 weeks ago
This is a customer support role to cover maternity leave for roughly 9 months.
**Client Details**
My client is a well established manufacturing business looking for an experienced customer focused individual to join their team.
**Description**
**The key responsibilities would include**
- Log in samples request
- Make sure sample are scheduled in-time and dispatch them correctly by DHL
- Cross check invoices against agreed rates and approve them for payment
- Help in arranging signature of original CoAs and files them in customer folders
- Help in sending set of shipment documents to the warehouse
- Conduct Credit checks on new or existing customers.
- Reconcile credit notes and invoices owed to the company
- Maintain contact with customers to ensure invoices will be paid on time
**Profile**
- Good communication skills and able to contact customers in a polite and business manner.
- Ability to reconcile accounts to statements
- Ability to post receipts
- Good Excel skills (at least confident with pivot tables and Vlookups)
- Great attention to details
- Organised and flexible
- Previous experience in a similar role
**Job Offer**
A competitive rate whilst working for a well established business.
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