Implementation Project Manager
2 months ago
**Implementation Project Manager**
**Bristol / Hybrid**
**£38,000**
Due to continued growth and expansion on a national and international scale, our client is looking to hire an Implementation Project Manager to help customers to implement their platform within their organisations. Our client's products are changing thecare sector by keeping people safe and able to live independently for longer.
The incoming individual will work closely with the Customer Success Manager to plan and execute implementation and onboarding strategies.
**They will also**:
- Project manage and oversee the implementation process with customers
- Manage relationships with technology partners and suppliers
- Be a voice of the customer to the broader company internally, reporting to the product development team to encourage continuous improvements
- Ensure the project is delivered within the agreed timeframe and mitigate any risks to the implementation
- Work as a senior member within the onboarding team and take the initiative on new processes to improve time to value
**Person Specification**:
- You have experience in onboarding/implementation and project management
- You're a motivated individual with outstanding interpersonal skills and stakeholder management
- You are proactive and always looking to delight customers
- You're highly organised and you can structure and prioritise your workload to achieve your targets
- You're able to understand the customers' day-to-day work and main challenges
This is a truly exciting time to join the business and play a key role in continued growth and client expansion. With a great benefits package and flexible working this would be a great opportunity for a Project Manager with experience of implementing productsand services across clients.
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