Implementation Project Manager

2 weeks ago

Bristol, United Kingdom Newton Blue Full time

We're recruiting an experienced Implementation Project Manager for a market leading consultancy and supplier of application software and implementation services to the global healthcare and protection insurance sector. Hybrid or remote working

Working as part of their joint consultancy/client team, this client facing PM role involves a mixture of working from home, their Client's international sites and also the Bristol office. As Implementation PM, you will be responsible for planning and managing all their tasks whilst implementing their software, working with the Programme and Delivery manager and Clients' Project Managers to produce an overall delivery plan. You’ll be managing delivery of the process fitting workshops, the configuration of the software, and the delivery of enhancements. For the Consultancy's SaaS projects, this will include managing the delivery of production and non-production environments, the deployment of their solutions, the migration process, and the preparation of the supporting services.

Key Responsibilities:

  • Managing implementation projects of the cloud based solution and software for their external clients (both new and existing)
  • Ensuring that their projects produce the required outputs, to the required standard of quality and the within the specified constraints of scope, time, and cost
  • Managing the project lifecycle from inception to completion using defined standard project lifecycle practices, artefacts, and methodology
  • You will be responsible for ensuring key project components are in place, including a Project Initiation Document, detailed project plan, RAID logs and associated project governance documentation
  • Co-ordinating, directing and motivating internal and external resources assigned to the Project Team(s) including managing the relationship with clients, Consultancy partners and internal resources
  • Assisting in the identification of resourcing requirements to ensure successful implementation
  • Agreeing roles and responsibilities for the project including the formation of an appropriate project governance structure
  • Managing project risks including the development of contingency plans and effective escalation
  • Managing progress and project reporting including management of overall project budget and associated financial reporting needs

What we're looking for?

You will need to be a credible, highly confident individual with excellent communication and interpersonal skills that ensures you build strong relationships, inspiring confidence in you and your team, the business and the delivery of the project.

You will have a sound and demonstrable project management background and will be able to hit the ground running. You will be able to demonstrate practical experience of the following skills, preferably in the insurance industry or financial services.

You will be able to demonstrate the following:

  • Significant software project management experience of full lifecycle software implementation to external Clients
  • Proven experience in delivery of complex SaaS projects with good knowledge of technical infrastructure, environments, networks, security processes and associated compliance / regulation with associated service offerings to support SaaS model
  • A driven and enthusiastic with a 'can-do’ attitude to get the job done in a practical and pragmatic fashion whilst keeping key stakeholders 'on side’
  • The ability to work with stakeholders, internally and externally, at all levels from the customer’s CIO to developers
  • Strong problem solving skills with a pragmatic and tenacious attitude to seek out resolutions; ability to see challenges from both a customer’s perspective and from the company's perspective and to manage appropriately
  • An ability to quickly assimilate the commercial, functional and technical aspects of our product and the solutions we are designing and implementing

It would be a real advantage if you also have any of the following:

  • Experience in an Insurance environment or Financial Services

  • Experience in implementing software in complex IT integration landscapes on premise and Saas

  • Consulting experience working with external customers / partners

  • A relevant project management qualification, such as PRINCE 2

In return they will offer you a competitive salary accompanied with excellent benefits package, remote working with the opportunity for international travel.

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