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Customer Service

4 months ago


Hayes, United Kingdom AE Recruitment Full time

Job Overview:
**Duties**:

- Assist customers with product inquiries, orders, and issue resolution
- Conduct data entry accurately and efficiently
- Analyse customer needs to recommend suitable products or services
- Uphold phone etiquette standards while interacting with customers
- Communicate effectively in both English and Spanish
- Utilise multilingual skills to assist a diverse customer base

**Experience**:

- Proven experience in a customer service role
- Proficiency in data entry tasks
- Bilingual proficiency in English and Spanish
- Strong analytical skills to understand customer requirements
- Excellent phone etiquette and communication skills
- Ability to upsell products or services to customers

Pay: £501.00 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person