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Customer Service
4 months ago
Job Overview:
**Duties**:
- Assist customers with product inquiries, orders, and issue resolution
- Conduct data entry accurately and efficiently
- Analyse customer needs to recommend suitable products or services
- Uphold phone etiquette standards while interacting with customers
- Communicate effectively in both English and Spanish
- Utilise multilingual skills to assist a diverse customer base
**Experience**:
- Proven experience in a customer service role
- Proficiency in data entry tasks
- Bilingual proficiency in English and Spanish
- Strong analytical skills to understand customer requirements
- Excellent phone etiquette and communication skills
- Ability to upsell products or services to customers
Pay: £501.00 per week
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person