Customer Service

7 months ago


Hayes, United Kingdom Mulli Marketing Group LTD Full time

'''Duties'''
- Assist customers with inquiries, complaints, and product information
- Upsell products and services to maximize sales opportunities
- Maintain accurate and detailed customer records through data entry
- Communicate effectively with customers to ensure their needs are met
- Analyze customer feedback to identify areas for improvement in products and services
- Resolve customer issues in a timely and professional manner
- Collaborate with other team members to ensure customer satisfaction

'''Qualifications'''
- Bilingual in English and Spanish is preferred
- Strong communication skills, both written and verbal
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Multilingual abilities are a plus

**Job Types**: Full-time, Part-time

**Salary**: £400.00-£600.00 per week

Expected hours: 40 - 60 per week

**Benefits**:

- Casual dress
- Company events
- Flexitime
- Free parking
- On-site parking
- Transport links
- Unlimited paid holidays

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work authorisation:

- United Kingdom (required)

Work Location: In person



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