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Service Advisor

4 weeks ago

Worthing, United Kingdom Clarion Cars Full time

We require a well presented, hardworking, self-motivated individual with a happy, friendly disposition (as you will be customer facing) and fantastic organisational skills. Must have a good telephone manner, be punctual and reliable. Strong communication skills are needed, with good memory retention. Keen attention to detail and good computer skills necessary. Be happy to work in a team or alone and not afraid to work on own initiative. Some Motor Trade experience an advantage but not essential and a sound knowledge of cars would be helpful. Enjoy driving and at ease with manoeuvering large vehicles and all makes of cars. There will be scope for progression within the company.

**Experience**:

- Motor trade parts ordering or data entry - Previous customer facing experience an advantage - Full UK driving licence, at least 1 year

**Job type**:

- Full-time permanent
- Hours: Monday to Friday 8:30 am - 5:30 pm
- Salary: From £26,000 per year + commission

**Key roles**:

- Warm customer welcome
- Answering phone calls
- Updating customers throughout the day with progress of their vehicles and of back orders
- Customer bookings/invoicing via our Database
- Taking payments
- Ordering parts from our Franchise site - training will be given
- Booking parts onto our Database and moving to relevant Stores area
- Liaising with Directors/Managers and Workshops etc
- Progression to Warranty claims training will be given
- Public spaces to be kept clean and tidy

**Benefits**:

- Free parking
- Performance bonus
- Staff discount on car repairs/parts
- Optional pension scheme
- Friendly/relaxed working atmosphere

**Salary**: From £26,038.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- West Sussex, BN14 7LS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Full UK driving licence (required)

Work Location: One location

Application deadline: 24/02/2023
Reference ID: Service Advisor
Expected start date: 03/03/2023

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