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Customer Service Advisor

5 months ago

Worthing, United Kingdom Page Personnel Finance Full time

Our client based in Worthing is looking for a post graduate who is keen to build up their skills. They are a great start up company. They're looking for someone computer literate with good written and spoken English. You'll role will consist of taking inboundcalls and managing admin tasks.

**Client Details**

Our client based in Worthing in the retail sector are looking for someone to join their customer service team.

**Description**

**Key Responsibilities for Post Graduate - Customer Service Advisor**
- Managing refunds
- Answering inbound and making outbound calls
- Admin duties when required
- Liaising with team members
- Monitoring the chat bots
- Meet KPIs

**Profile**

**The successful Post Graduate - Customer Service Advisor will**:

- Work well under pressure
- Handle multiple tasks
- Deliver good customer service
- Good telephony manner
- Good written and spoken English
- Good time management
- Basic IT skills

**Job Offer**

**Whats on offer for Post Graduate - Customer Service Advisor**
- 28 days holiday
- 37.5 hours a week
- Flexi hours
- Part time available
- Pay rise after 12 months