Customer Success Manager

2 days ago


West Midlands Region, United Kingdom Bright Executive Full time

Customer Success Manager
Remote Work From Home
The Role:
An experienced Warehouse Management System user with the drive to become our next Customer Success Manager. You will manage your own portfolio of customers to strengthen retention, increase expansion and cultivate advocacy. You love working with our customersto understand and continuously align to their business goals and to optimize the value they are getting by acting as their strategic advisor and providing insights, best practises and recommendations.
About Us:
Our Client is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Our Client has over 220,000 connected parties using its cloud-based services.
**Requirements**:

- Experience in ecommerce and/or warehouse operations/logistics
- Strong customer relationship skills, ability to engage with all levels
- Ability to be self-driven and self-sufficient working remotely from the wider team
- Excellent verbal, presentation, and written communication skills, including the ability to chair meetings or host webinars
- Strong time management
- Strong analytical skills
- Fluency in English

**Benefits**:

- Salary up to 50k
- Holiday
- Pension
- Healthcare
Bright Executive Recruitment is acting as an employment agency in relation to this vacancy.



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