Customer Account Manager

7 days ago


West Midlands Region, United Kingdom Clear Edge Search & Selection Ltd. Full time

**Ethical Food Company**

**Customer Account Manager - Retail**

**Competitive salary and package**

**Stratford-Upon-Avon - Hybrid working pattern available**

**The Company**:
Ethical Food Company is dedicated to supply ethical fresh produce for everyone.

Born out of being at the forefront of organic supply in the UK, their journey started over 30 years ago, sourcing and supplying organic fresh produce to UK consumers. Ethical Food Companies expertise, passion and knowledge of organics ensures they sourcefrom the best growers around the world to supply a wide range of consistent, high-quality products, ethically sourced via efficient supply chains. This firmly sits alongside their overall purpose and values to maximise their social impacts whilst minimisingthe environmental ones.

Organic is a "whole system" approach to farming and food production. It recognises the close interrelationships between all parts of the production system, from the soil, to the food on your fork.

Ethical Food Companies growers and own farms are leading the way on organic production which centres around organic being:

- Better for the planet
- Better for the soil
- Better for wildlife
- Better for animals

Ethical Food Companies passionate team are committed to offering UK customers ethical fresh produce for everyone.

**The Role**:
An opportunity has arisen to work for Ethical Food Company within their highly successful and driven commercial division. As Customer Account Manager, your key purpose will be to manage an agreed portfolio of retail accounts. In addition to this, you willbe expected to proceed on all commercial opportunities to maximise the potential for sales growth and the achievement of increased volumes.

**Key Accountabilities**:

- To be responsible for management, development, relationships and outstanding understanding of designated retail customers.
- Working jointly alongside EFC technical, procurement and finance teams, ensuring deliver and exceedance where possible, of annual sales and gross margin targets.
- To strive to be the lead and "go to business" for ethical fresh produce within every retailer.

**Requirements**:
The role requires at least 2 years Senior / National Account Management or Commercial Management experience. It is essential that you have worked within the food industry and have managed one if not all of the top 4 and or 2nd tier retailers.



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