Business Support Officer Cs Eh and Sc

4 weeks ago

Walsall, United Kingdom Walsall Council Full time

**Business Support Officers - Ref: RT01124**
**Salary G5: £25,119 - £28,770 per annum**
**Contract: Permanent, full-time**

We are looking for enthusiastic, can do approach, experienced Business Support Officers to provide a wide range of complex administration and business support activities to our Children Services professionals, activities will include (but not limited to) financial transactions, formatting documents, scanning and uploading information to the client system, creating and maintaining excel spreadsheets and producing presentations. The role can at times deal with sensitive, highly confidential and on occasion distressing information.

The role also requires reception and telephone cover. Our offices are very busy, fast paced and deal with a multitude of visitors of all ages, as such the role requires the postholder to be very customer focussed, professional, friendly and a desire to help and take ownership of queries to ensure family, children and young people are supported.

Excellent knowledge of MS Office systems is essential and a minimum education standard of GCSE in English and Maths Grade A-C (or equivalent) is required.

Experience of working in a Children’s Services environment would be an advantage but not essential.

View Job Description and Employee Specification

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

**Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

**Walsall Council is committed to Safer Recruitment.**

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

**Social Work Matters - Children's Social Worker Recruitment**

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

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