Oracle Simphony System Assistant

2 weeks ago


London, United Kingdom Azumi Restaurant Group Full time

We have an exciting opportunity for an **Oracle Simphony System Assistant**, to join the Azumi family, to support with the UK and Hong Kong migration to Micros Simphony and provide global support to all Simphony locations. The Azumi collection comprises of Zuma, ROKA, Oblix and INKP NITO and partners with the wider dream portfolio.

This will be a temporary contract, initially for 3 months.

**Key Responsibilities**
- Provide L1 support and troubleshoot issues in Micros Simphony for all Azumi locations
- Troubleshoot integrations such as Sevenrooms, Fourth and Wi-Q
- Manage the POS database ensuring company structure is maintained
- Menu item configuration for new locations
- Update F&B menus in Oracle EMC as required for existing locations
- Attend sites to support project deployment and hardware installation
- Work with contracted third parties to manage cases on behalf of the end user, ultimately being the technical liaison

**Profile**
- Demonstrate having a clear vision, focus and outstanding communication skills
- Be an advocate for positive change and improvement within the company
- Communicate effectively to ensure transparency on all matters
- Continually work to develop your own capabilities and the capabilities of others

Schedule:

- Monday to Friday

Work Location: In person



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