Live Coordinator

2 weeks ago


Leicester, United Kingdom PPL PRS Full time

The Live Music department at PPL PRS are looking for a Live Coordinator to join the team.

As a Live Coordinator you will play a instrumental role by supporting the management team of Live by working alongside them to ensure the successful delivery of all team deliverables. This will include the coordination and production of all information relating to events/reviews, as required. Furthermore, you will review, change, or build processes to ensure effective, efficient, and compliant delivery of all team requirements, thus supporting the ongoing success of the team.

**What you will do**
- Support the Live management team to deliver and exceed revenue and SLA targets through adherence to the Major Live Concert Service (MLCS) service offering
- Analyse data that supports MLCS compliance, also identifying, mitigating, and escalating risks as and when required
- Produce forecasting for all upcoming MLCS events
- Work with stakeholders across the internal organisation and parent organisations to identify and develop initiatives to support the realisation of growth opportunities
- Work with stakeholders to ensure any queries that require management or stakeholder support/intervention are timely delivered
- Support the Live team with the management of complex areas within the customer base - i.e Music Venue Trust account reviews
- Update and build processes that ensure efficiency and effectiveness across the Live team and the wider Client Services team
- Develop and demonstrate business expertise and contribute to continuous improvement of licensing processes

**You will have**
- Experience of, or an interest in the Live Music Industry and Live Team
- Excellent skills relating to relationship and stakeholder management at all levels
- Experience of data analysis to support the tasks listed above
- Knowledge of TheMusicLicence and internal systems and processes
- Proven track record of identifying ways to improve results
- Experience of reviewing results and flagging issues/concerns
- Good commercial acumen
- Competency using Microsoft Office

**You will need the following skills/qualities**
- Communication and influencing
- Proficient in working autonomously, and as part of a team
- Planning and Organising
- Prioritising
- Attention to Detail
- Drive for Results
- Customer Service
- Quality and Accuracy
- Relationship Management
- Stakeholder Management
- Approachable
- Problem Solving and Analysis



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