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Ecommerce Merchandiser

5 months ago

Milton Keynes, United Kingdom Bluecube Technology Solutions Full time

Reporting to the Group Manager, Digital Operations, of one of our key clients, a multinational organisation incorporating various household brands. The main purpose of the role is to co-ordinate and manage end-to-end ecommerce activities, helping to increase the consumer lifetime value and revenue for all of the brands.

The role sits within the Digital Operations team and will work with other internal and external stakeholders to deliver the following:
Key responsibilities
- Co-ordinate with the Group Digital Operations Manager and the Ecommerce Sales Manager to improve the overall shopper experience.
- Recognise and highlight improvement opportunities across all aspects of the user journey and experience.
- Follow up digital improvement opportunities with action plans and deliverables.
- Work collaboratively with internal teams, especially the ecommerce sales team, to deliver product promotions and ecommerce support.
- Plan and deliver digital page builds in line with product launches and business activity.
- Frequent website shop audits to ensure functionalities are working as expected.
- Coordinate analysis from Adobe analytics and Mouseflow to produce actionable insights.
- Checking associated product details, prices and supporting content in line with marketing and merchandising plans.
- Manage projects from inception to completion and ensure that the plans and strategies are met.
- Must be able to interpret marketing briefs and information.
- Ensure that all content is delivered accurately and on time.
- Maintain content standards, including governance and enhancing for SEO where applicable, as requested by Digital Marketing.
- Build relationships with the internal and external teams and stakeholders.
- Manage the CMS tool across the brands.
- Ability to problem solve and think outside the box.
- Meet targeted expectations and KPI’s while delivering accurate work.

**Requirements**:

- 2+ years co-ordinating ecommerce sales.
- Demonstrable experience of successful collaboration across all lines of business, building and maintaining effective relationships with key stakeholders.
- Reliable with excellent organisational and prioritisation skills.
- Confident managing client communications and expectations.
- Hands-on experience using CMS systems such as Hybris and First Spirit (useful but not essential).
- Knowledge of wireframes and website layouts including best practices and principles.
- Accurate with an eye for detail.
- Some project management experience would be helpful.
- Fluent in English Self-starter who can plan, manage and complete projects.
- Team player.
- Confident working from home, this is a hybrid role working 2 days from the Wolverton office and 3 days from home.

**Salary / package**
- £25,000-£30,000 per annum depending on experience
- 24x7 Confidential Support Line (health & wellbeing, counselling, family, legal, general advice, etc)
- Private Medical Insurance with Vitality (after probation)
- Company Pension scheme with the People’s Pension (company contribution = 3%, employee contribution = 5% default but can be increased on request)
- Referral Bonus scheme
- Free eye tests
- Annual flu jab
- Standard annual holiday entitlement = 25 days per annum + UK Bank Holidays (Excluding 247 shifts which is 22 days per annum)