Support Officer, Operations Quality

3 weeks ago


Cwmbran, United Kingdom Welsh Ambulance Service NHS Trust Full time

The post holder will be accountable to the Service Manager, Operations Quality, providing business management, administrative and operational support to the Operations Quality Team which incorporates the Training, Audit, and Concerns teams within the Trust’s EMS Coordination Centres.

The post holder will be required to work closely with staff and teams within the Operations Directorate and across the Trust to ensure delivery of team objectives and targets.

The post holder will be responsible for accurate preparation of high standard written materials including compliance and data reports, and maintaining records which will include handling sensitive and confidential staff and patient data and information. The post holder will act as the first point of contact for all methods of communication with Operations Quality and will coordinate work on the direction of the Service Manager.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.



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