Family Support Worker

6 months ago

Kingswood, United Kingdom South Gloucestershire Council Full time

**How you'll make a difference**:
By using a strengths-based, whole-family approach, you will be supporting families with children aged 5 -18 to make and maintain changes in their lives.

Here are some comments from parents who have been helped by Families Plus workers:
‘_The work we’ve done with you means our daughter is communicating her feelings more easily than before, which is helping enormously.’_
- ‘After Families Plus worked with our son, he is a lot more confident with school and in himself..’_
- ‘The parenting course we completed with Families Plus helped us massivelyI can honestly say it has made us better parents.’_

**and here’s what Families Plus workers say about being in the team.**
- ‘I have really valued the training opportunities made available, which boosted my confidence in the strengths I already had, as well as increasing my knowledge to provide families with the right support.’_
- It’s a real privilege to be invited into a family’s life to support them at a time when they need to get things back on track - and it’s even better when you say goodbye and reflect on the positive outcomes you’ve achieved together.’_
- ‘I really appreciate how supportive everyone - including managers - is of each other. Team members notice when their colleagues are affected by something they have heard during a session and provide support through listening, offering suggestions for a way forward, helping them complete a task or simply making them a cuppa’_
- ‘I love the many different challenges my role brings to me, working within the Families Plus team; I never get bored’_

**What will you be doing?**
- You will carry out whole-family assessments of need (Early Help Assessments and Plans) providing advice, guidance and support for families; when acting as a lead worker, you’ll help to coordinate services for families.
- You will review and monitor plans, responding to changing needs and renegotiating, where appropriate, in accordance with safeguarding procedures.
- You will manage your own caseload of specific work to ensure specialist inputs and effective outcomes are achieved. You will maintain records and complete reports in accordance with professional and council guidelines.
- You will liaise and work with contacts from different sectors, including schools, health, social care and the voluntary sector, ensuring that communication is effective so knowledge and best practice is shared.

**What we need from you**:

- You must hold NVQ 3 or equivalent in a relevant discipline or be working towards an appropriate qualification related to the provision of services to children and young people.
- You must have considerable relevant experience of the use of evidence-based practice working with vulnerable and disadvantaged children, families or young people,
- You will have demonstrable experience of writing holistic, multi-agency assessments and plans with families
- You must have knowledge of relevant legislation, regulations and codes of practice; processes and procedures.
- You will have well-developed interpersonal and communication skills to build relationships and engage successfully with colleagues, service users and partner organisations.
- We seek applicants who are skilled at engaging families quickly, creating purposeful, professional relationships and agreeing realistic aims and objectives. Building on their existing strengths to get through difficult experiences, our support helps families to continue to use what they have learned once the Families Plus involvement ends.
- You will be required to travel widely within the authority so you must either have a current driving licence and provide a car or have access to appropriate means of travel.

Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

**How a career at South Gloucestershire Council is different**:
We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development** offer, which helps make the greatest long-term difference in work.

What is special here is the strength of the **team ethos**. We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with.

We are** committed to safeguarding** and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which peop

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